It happened again this week. I was leading a workshop with leaders across an organization and the question came up about attitude. Specifically, I was asked several questions that, paraphrased, were basically this: I have some attitude issues on my team — how can I improve the attitude of my team?
Remarkable Leadership with Kevin
Chief Potential Officer
The Kevin Eikenberry Group
Kevin Eikenberry is a world renowned leadership expert, a two-time bestselling author, speaker, consultant, trainer, coach, leader, learner, husband and father (not necessarily in that order). He is the Chief Potential Officer of The Kevin Eikenberry Group, a leadership and learning consulting company that has been helping organizations, teams and individuals reach their potential since 1993. Kevin’s specialties include leadership, teams and teamwork, organizational culture, facilitating change, organizational learning and more. He has worked with Fortune 500 companies, small firms, universities, government agencies, hospitals, and more. His client list includes the American Red Cross, A & W Canada, Chevron Phillips Chemical Company, John Deere, Purdue University, Sears Canada, Shell, Southwest Airlines, the U.S. Marine Corps, U.S. Mint, Verizon and many more.
Kevin writes two email-based publications: Unleashing Your Remarkable Potential, a weekly publication read by more than 22,000 worldwide, to assist organizations and individuals in turning their potential into desired results; and Leadership Updates, sent several times each week. In addition, his Leadership and Learning Blog has been recognized on several occasions as one of the best leadership blogs in the world.
Last week, I gave you a metaphor to consider—the idea that we romance clients or customers to get them (like a first few dates), but after they are clients we tend to focus less attention on them (like 10 years after the wedding). If you want to avoid this tendency—both personally and organizationally—here are five ideas to get you started.
National pride, pride in your company, pride in your products, pride in your children, pride in your team, pride in self. These are things we think about in a positive light. Yet we also know that same pride can get in our way too. Let’s put this dichotomy, this paradox, into perspective with a couple of real life situations.
A large percentage of presentations aren't very effective or very persuasive. Why?