Tough Talks: Scripts & Strategies for Difficult Employee Discussions
"We need to talk…"
Offensive behavior … inappropriate attire … tardiness … poor work habits … personal hygiene. Managers and HR professionals are routinely forced to discuss those uncomfortable topics with employees. But most never learned how.
Now you can—with Tough Talks: Scripts & Strategies for Difficult Employee Discussions. This insightful webinar offers realistic sample dialogues to help you sidestep potential awkwardness and conduct clear, direct discussions with employees.
On Tuesday, January 24, discover how to use "positive confrontation" to simultaneously protect yourself and your organization, while treating employees with dignity (and boosting your image).
You'll not only learn exactly what to say, but how to say it.
Best of all, your host will be Paul Falcone, the former VP of HR at Time Warner and the man who literally wrote the book on the subject—101 Tough Conversations to Have With Employees.
Special Bonus: The first 50 registrants will receive a copy of 101 Tough Conversations to Have With Employees. This 304-page book provides you with detailed sample dialogue to use in talking to employees about those "touchy" topics—everything from tardiness to poor work habits to bad breath.
- The "9 Rules of Engagement" for successfully handling employee discussions. You'll want to print out and reread those rules before any important employee talk.
- Using "perception management" in your favor to frame the discussion.
- How the power of guilt (rather than anger) can be used to help employees assume responsibility for problems.
- A legally safe script to use when employees want to talk "off the record" about an employee relations issue.
- "New supervisor syndrome" and how you should address new managers differently than experienced ones.
- The 3 practical steps for discussions that stop attitude and entitlement problems in their tracks.
Paul then provides sample scripts to use in addressing some of the most common—and the most serious—employee problems you're likely to encounter, including:
- Substandard performance and behavioral problems
- Excessive absenteeism
- Personal hygiene
- Disputes among subordinates
- Layoffs and termination for cause
- Foul language and locker-room banter
- Sexually inappropriate actions
- Time card "mistakes"
This workshop is the ultimate guide for HR professionals and bosses who need some guidance on what to say after "Got a minute?" You'll learn practical strategies and model dialogue for handling even the most awkward discussions.
Stop taking the path of least resistance and start tackling those issues head-on today. It's guaranteed to help you catapult your management and leadership skills to new heights. Sign up for Tough Talks: Scripts & Strategies for Difficult Employee Discussions today!
Pat DiDomenico, Editorial Director
P.S. Early Registration Bonus. The first 50 people who sign up for Tough Talks: Scripts & Strategies for Difficult Employee Discussions will receive Paul's book, 101 Tough Conversations to Have With Employees, the ultimate guide to discussing challenging workplace situations.
P.P.S. Extra Added Bonus. You'll also receive four issues of HR Weekly. Stop guessing and start complying! The HR Weekly newsletter is your best source for all the HR advice and compliance tools to simplify your job … and to keep your organization out of court. Then, so that you'll continue to benefit from this service, we'll continue your subscription automatically for just $79 per quarter, unless you tell us "no, thanks"—your choice.
P.P.P.S. We promise you'll be satisfied. If Tough Talks fails to meet your needs—for ANY reason—we will immediately refund 100% of your tuition. Your course materials and both registration bonuses are yours to keep. No hassles, no questions asked.
CD Recording & Download: $197
Webinar, CD Recording & Download: $297
Since this is a webinar, you and your entire staff can attend in the comfort of your office or conference room for one low price! You may include as many people as you wish while listening on a single phone line or computer. Contact us for multi-site discounts.
About Your Speaker:
Paul Falcone is an HR executive who has held senior-level HR positions with Paramount Pictures, Nickelodeon, Time Warner and City of Hope in Los Angeles. He is a popular speaker and the author of a number of best-selling books on leadership development and performance management, including the book above, plus 101 Sample Write-Ups for Documenting Employee Performance Problems and 101 Tough Conversations to Have with Employees. His newest book, 75 Ways for Managers to Hire, Develop and Keep Great Employees (AMACOM 2016) focuses on leadership alignment and key employee retention.
Early Registration Bonuses:
||101 Tough Conversations to Have With Employees: A Manager's Guide to Addressing Performance, Conduct and Discipline Challenges, authored by webinar presenter Paul Falcone. This 304-page book is packed with sample dialogue for employee conversations on 101 different topics—from co-worker conflicts to lack of sales production to excessive time spent online.
||Stop guessing and start complying! The HR Weekly newsletter is your best source for all the HR advice and compliance tools to simplify your job … and to keep your organization out of court. You'll receive four issues of the HR Weekly. Then, so that you'll continue to benefit from this service, we'll continue your subscription automatically for just $79 per quarter, unless you tell us "no, thanks"—your choice.
||The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
||Business Management Daily is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.