During the Great Depression, President Franklin Delano Roosevelt connected with people by tapping into new technology. His “fireside chats,” delivered by radio, allowed him to talk directly to citizens during one of the nation’s lowest economic points. Today, you can borrow from FDR’s playbook and connect with people through Web 2.0.
If you want people to change their behavior, tell them what you want, rather than what you don’t want ...
Just as you may use a “throwaway” e-mail address when you’re filling out forms on the web, you can also play it safe with your phone number. Pick up a free, temporary, disposable and anonymous phone number from Numbr (numbr.com).
Studies show that one in four employees suffers from bullying at work. Judy Fisher-Blando of the University of Phoenix offers these rules on handling the situation.
The global financial meltdown has workers fearful and downright angry. If you plan on surviving the recession, your managers must acknowledge the fear and anger employees may feel. Don't let these seven gripes pollute your workplace.
What do the nation’s top 25 small business employers (those with 50 to 250 employees) have in common? Great communication. The top 25 put into play an “open communication” concept, says Deb Cohen, chief knowledge officer at the Society for Human Resource Management.
What's the most fun you've had at work? We posed that question to our readers, and you responded. A few of your morale-boosting answers: “We had a department-wide contest to see which team could build the best race car out of office supplies in two weeks" ...
Do you want a brainstorming session to generate one great idea or several above-average ones? A new study looked at two different models for generating ideas: by a group of people and by individuals working on their own. Who came up with better ideas?
You may know the pride and thrill of playing with OPM—other people’s money. In 2008, Freddie Mac and its former CEO, Richard Syron, gave an example in how not to play the game--and a lesson in leadership...
We've all sent the “oops” reply. Here’s how to avoid it: Set up a Rule so all e-mail messages go out two minutes after you click “Send.”
Show others that you attach a high value to your time, and they won’t squander it. That’s the advice of productivity coach Laura Stack, author of Find More Time, who recommends using availability management.
You expect colleges and universities to prepare your youngest workers for their new jobs. But are you prepared for them? These digital natives quickly grow impatient with last year’s hardware and software. Hiring them puts more pressure on your organization to keep its technology ahead of the curve.
If your boss's micromanagement interferes with your ability to do your job, quit casting yourself as a victim. You can't change the boss, but you can influence many of the situations you face, says Harry Chambers, a trainer and author of My Way or the Highway: The Micromanagement Survival Guide.
Scores of organizations are looking for the next big thing. But in a survey of 247 senior executives, only 50% believe their organizations are “top in class” in innovation. How can you drive higher levels of innovation? For starters, look toward experts in the field ...
You are in charge of a committee at work that no one seems to care about. Meeting attendance is lackluster, and those who do come rarely speak up. How can you make people feel more engaged? Try these 11 easy-to-implement strategies.
Robert Orben wrote speeches for President Ford and jokes for Jack Paar, Red Skelton and Dick Gregory. Now he advises business people, entertainers and politicians on inserting humor into their talks. Here are a few situations in which you can use his gems.
You may make oral blunders without even realizing it. "There are three verbal blunders that are real problems for many of us, that keep us from exuding confidence,” says Susan Mason, a principal with Vital Visions Consultants.
Sending out crystal-clear, well-defined e-mail benefits you just as much as the recipient. By thinking carefully before sending a message, you take control of an e-mail exchange.
Most leaders think strategy drives leadership. “The fact is, culture eats strategy for lunch,” says Dick Clark, who took over the pharmaceutical firm Merck in 2005 and discovered an insular, ivory tower culture ...
“Implementation” is the name of the game when negotiating an agreement. These five approaches can help you and your negotiating team understand that you’re not dealmakers as much as people who are trying to get something done ...

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