Human Resources	Office Administration
Hiring, Layoffs and Firing	Co-worker Relations
Policy Manuals	Managing Information
FMLA, FLSA, Employee Classification	Leadership
Training	Career Strategies
Taxation	Managing Employees
Small Business Taxes	Office Tech Training
Retirement and Estate Planning
Tax Practice Management

Human Resources

HIRING, LAYOFFS AND FIRING

Hire the Best: 29 ‘Must Ask’ Interview Questions (audio with presentation materials)

If there’s a silver lining to the current rash of layoffs, it’s your opportunity to snag some excellent workers who are suddenly on the market. But – a lot of “good riddance” terminations are applying too. How can you pick up the best workers (who make you look good) while steering clear of the ones who bomb out within the first year (and make you look bad)? Speaker Paul Falcone will tell you – listen to a free 90-second clip now!

Hire at Will/Fire at Will (2-book combo)

Once upon a time, bosses could hire or fire as they pleased. That was their job. Now a manager can’t fire even a hopelessly incompetent worker without worrying about being sued. That’s why we’ve mounted a campaign to show business owners and managers how to reassert their rights to hire and fire. With these two special reports, Fire at Will and Hire at Will, you’ll be able to tell lazy, ineffective workers to shape up or ship out – without winding up in court. Order this money-saving combo package for yourself and your management team today.

Trouble-Free Terminations: Legally Safe Layoffs and Firing (audio with presentation materials)

The current economic downturn is forcing deep cuts in the workforce. The sooner that you – and line supervisors – learn the proper steps to take (and those to avoid), the faster your organization will move down the path to legally safe, stress-free terminations. Allow nationally recognized employment law attorney Maria Greco Danaher, a frequent legal writer for the Society for Human Resource Management, to guide you through the correct policies and processes that will help you avoid unlawful-discharge claims. Listen to a free 90-second clip now!

The Psychology of Hiring and Firing (audio with presentation materials)

The ability to hire or fire well isn’t a mysterious art...it's a step-by-step science. There’s a right way – and many wrong ways – to do both. But supervisors and HR professionals continually make simple mistakes that put their organizations at risk and torpedo their own personal reputations. Don’t let that happen to you! Listen to a free 90-second clip now!

Great Hires – Every Time

Hiring the “perfect” candidate can be a daunting task. Great Hires – Every Time takes the pain out of the hiring process. This updated guide takes you through the whole process, from attracting qualified applicants, to navigating the interview process, to choosing the No. 1 candidate.


POLICY MANUALS

Do-It-Yourself Employee Manual

Get problem employees back in line with your own customized employee manual! The Do-It-Yourself Employee Manual provides sample language for 9 key areas that your manual should be covering. Using the easy-to-understand CD (included), you can add customizable pages to your current manual – or create a whole new “lawsuit-proofer” for your workplace. Give your personalized manual to every employee, and you’ll have the ammunition you need to defend yourself in court – or even better, to send the message that it’s not worth suing you.

The Book of Company Policies

In today’s highly regulated, litigious society, a single misstep can trigger lawsuits that blow away your company’s morale, productivity and profitability. That’s why you need clear and consistent policies on your organization’s rules, standards and benefits. The Book of Company Policies offers expert guidance on what policies you need and how to write them … communicate them … and put them to work. You’ll steer clear of potential legal landmines – helping your supervisors and managers save time and avoid daily hassles.

Benefits on a Shoestring: Tight Budgets, New Strategies (audio with presentation materials)

Learn to add new benefits, despite the economy and at little or no new cost. The HR experts at HR Specialist: Compensation & Benefits educate you on low-cost, high-value benefits that are the most valuable to employees and return the greatest ROI for the organization. Listen to a free 90-second clip now!

Benefits on a Shoestring: 37 Ways to Win and Keep Great Employees

You can give your workers the benefits they need (and want) without going broke. And your employees won’t just work harder – they’ll work happier. You’ll discover benefits you may have never thought of before – everything from employee recognition to child-care assistance to wellness benefits that could even help slash your health-care costs. And the best part is that many of these options are cheap or even FREE!

Bullet-Proof Your Employee Handbook

Is your employee handbook an open invitation to sue you? With Bullet-Proof Your Employee Handbook you’ll fix the 10 disastrous mistakes found in almost every employee handbook and protect your organization against today’s newest trends in litigation. You’ll avoid the “cookie-cutter” trap and the policy-procedure blur, and secure enough wiggle room so you don’t get pinned down in court. Stop wondering about how you might be vulnerable – order Bullet-Proof Your Employee Handbook today.

Employee Handbooks: Required Changes for 2010 and the 12 Most Common Mistakes (audio with presentation materials)

Your employee handbook can be an invaluable organizational tool ... or an employment lawsuit waiting to happen. And if it’s more than six months old, it’s out of date. In this updated audio recording, we’ll help you with up-to-the-minute HR changes to add to your handbook, what to avoid telling employees after their probation period ends and 12 errors that will get you creamed in court – and how to avoid them. Don’t let your employee handbook threaten your organization! Listen to a free 90-second clip now!

The Employer’s Practical Legal Guide

Protect your company with the comprehensive and easy-to-understand instructions in The Employer’s Practical Legal Guide. Prepared by top employment attorneys – then translated into plain language for business people – this must-have manual has everything you need to know to stop trouble before it starts ... and limit the damage from innocent mistakes. More than 80 checklists and self-audit questionnaires help you target your company’s weak spots and correct them quickly.

FMLA, FLSA, EMPLOYEE CLASSIFICATION

Overtime Law 2009: Who’s Exempt, Who’s Not? (audio with presentation materials)

The Labor Department rewrite of federal overtime laws was supposed to make it easier for you to avoid the many lawsuits and fines arising from misclassification of employees’ overtime status. But as even a top Labor official recently admitted, “We thought [the new regulation] would fix that. It really hasn’t.” Listen to a free 90-second clip now!

FLSA Compliance Guide

Recent changes in the Labor Department's regulations have drastically altered the Fair Labor Standards Act, for example completely redefining which white-collar employees can earn overtime pay and which cannot. Don't guess how this applies to you! The FLSA Compliance Guide gives you a plain-English comprehensive review of the new law plus a list of frequently asked questions and a supplement with recent court decisions on FLSA-related cases.

Wage-ing War: The 10 FLSA Traps You Must Recognize and Avoid (audio with presentation materials)

Even the EEOC – the federal agency that protects workers from bias – was found to have violated overtime law. If the feds can’t even get the law right, how are you supposed to understand it? If you’re like most employers, your payroll is strewn with misclassified employees and other FLSA mistakes – ticking time bombs that could cost you a fortune. Attorneys Carol Bernick and John Coleman show you how to avoid common FLSA traps. Listen to a free 90-second clip now!

FMLA Compliance Guide

Compliance with the Family and Medical Leave Act (FMLA) is indeed costly and confusing. Take control with the quick and easy advice in this practical resource, updated with the 10 key changes you need to know in the FMLA's revised regulations. You’ll learn what steps to take in hundreds of real-world situations and discover the 8 issues you must cover – in writing – with an employee requesting FMLA leave, whether you can legally fire someone who is on FMLA leave, and an amazingly simple strategy that prevents employees from taking 24 weeks of back-to-back leave. The FMLA Compliance Guide is guaranteed to give you concrete answers to your most perplexing FMLA questions.

FMLA in the Trenches: Advanced Tips and Tactics to Protect Your Company (audio with presentation materials)

Master FMLA paperwork like a pro … thwart employees who “game” the FMLA system … and confidently handle any FMLA question employees throw at you. We dive right into the complex (and legally dangerous) FMLA issues you face every day. By the end of this audio recording, you will feel much more comfortable applying the revised and expanded FMLA in your workplace. Listen to a free 90-second clip now!

Exempt or Nonexempt? How to Make the Call and Avoid FLSA Overtime Suits

Confusion over whether to classify workers as exempt vs. nonexempt triggers high-stakes lawsuits forcing employers to pay back-wage penalties and liquidated damages, plus thousands in attorney’s fees. Learn how to avoid becoming the victim of an employee lawsuit and how to stay under the Labor Department’s audit radar screen. Heed the lessons other employers have learned the hard way, and use the self-audit in this concise Executive Summary to make sure you’re properly classifying exempt employees.

Employee Leave: Your 8 Biggest Problems Solved

If you feel stuck between letting absences spiral out of control and worrying about triggering lawsuits by improperly denying leave, you’re not alone. With this Special Report, you can take control of the employee leave process, and discover how to treat your employees fairly while keeping disruptions to a minimum.

Using Independent Contractors

When it comes to independent contractors, what you don’t know can hurt. Get step-by-step instructions on how to comply with IRS requirements without compromising your ability to make cost-effective hiring decisions. You’ll learn about the IRS’ 10-question test to determine classification, see a sample contract and review guidelines for 22 states with even stricter rules. Hire – or don’t hire – without fear!

Independent Contractor Workshop: How to Comply and Avoid the IRS/DOL Crackdown (audio with presentation materials)

A massive new “Misclassification Initiative” launched by the IRS and U.S. Department of Labor is targeting employers with more audits and new scrutiny. The IRS estimates that 80% of workers classified as “independent contractors” are actually employees. What to do? Now is the time to understand this issue once and for all – and get in compliance. You must get those classifications right – now more than ever. Listen to a free 90-second clip now!

Immigration Compliance Update 2010: I-9s, E-Verify, Crackdowns and the “Obama Effect” (audio with presentation materials)

Times are changing in HR immigration law. Are you and your organization prepared? The federal government is in the middle of a dramatic crackdown on illegal hiring and I-9 violations — and the feds say their new strategy “relies heavily on criminal prosecutions and the seizure of company assets to gain compliance.” Don’t put your organization or career at risk!  Listen to a free 90-second clip now!

I-9 Compliance Workshop: Best Practices to Survive the New ICE Storm (audio with presentation materials)

I-9 compliance (or the lack of it) used to be a “cost of doing business.” Not anymore. Strict compliance to the often-confusing I-9 rules is your only defense against serious monetary penalties and even criminal arrests. Are you sure that your I-9 practices can pass muster? Listen to a free 90-second clip now!

To Pay or Not to Pay: Solving Your Complex FLSA Issues (audio with presentation materials)

All it takes is one employee filing one complaint to get the class-action snowball rolling downhill. In this audio recording, we’ll help you identify all of those potentially devastating pay-related mistakes BEFORE they become Exhibit A in court. Listen to a free 90-second clip now!

The ADA Amendments Act: Strategies to Avoid Discrimination Lawsuits (audio with presentation materials)

The Americans With Disabilities Act Amendments Act reverses a decade of Supreme Court developments and expands the law’s coverage and its definition of “disability.” In fact, ADAAA has so dramatically expanded the definition of “disability” that you may feel like EVERYONE on your staff is disabled. This audio recording will help you deal with disability discrimination claims – and to stop them BEFORE they happen. Listen to a free 90-second clip now!

Comp and Benefits Mini-Library

Want to tackle today’s most challenging comp and benefits topics without searching high and low for all the information you need? Now you can get the answers to all your comp and benefits questions from one trusted source. The Comp and Benefits Mini-Library is your guide to navigating wage-and-hour basics … overtime exemptions … travel, training and other tricky pay issues … and FLSA FAQs. There’s even an FLSA self-audit so you can make sure you’re in compliance – and you’ll never have to set foot in court.

Training

HR Memos to Managers

Do your managers have the HR know-how they need? Too often, employees are given managerial jobs based on their performance in non-managerial positions – not on their supervisory skills. Help them figure out the HR aspect of their job by downloading, customizing and distributing HR Memos to Managers. Your “good faith” effort to train your managers on sexual harassment, retaliation, FMLA compliance and 80+ other tricky topics goes a long way with the courts. Protect your organization now and in the future with HR Memos to Managers.

Office Administration

CO-WORKER RELATIONS

Difficult People at Work

Discover how to identify and manage the 24 most challenging personality types! Working with underhanded, self-centered and troublesome people can be infuriating. Difficult People at Work gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place.

Mastering Office Politics

How often have you heard that the only way to win at office politics is with dirty tricks? The truth is that getting ahead is really about subtlety, finesse and the artful orchestration of your agenda. Learn how to play the game, increase your personal magnetism and remove the roadblocks between you and your most wished-for goals!

Mastering Business Etiquette & Protocol

We’ve all made social blunders at work, but the fact is, your career depends on your growing past youthful awkwardness into the mature poise that others can rely on. With Mastering Business Etiquette & Protocol, you’ll know instantly what to do or say when meeting important customers … attending meetings … traveling with your boss … relaxing at a casual event with co-workers … conversing with top executives … and approaching every interaction with confidence.

Business Protocol Handbook

Make sure you stand out for all the right reasons. With the Business Protocol Handbook, you’ll know what to do in every situation. Etiquette is about more than manners at the dinner table. Courtesy can get you noticed ... and even help you advance your career.

Jerks at Work: What’s an Employer to Do? (audio with presentation materials)

Nothing irks like jerks at work. But difficult people in the workplace can be far more than a minor annoyance. The good news is that there are steps you can take TODAY that will insulate you from risk ... improve productivity ... and create a happier workplace. Listen to a free 90-second clip now!

Results, Recognition & Rewards

Are your accomplishments getting the acknowledgment they deserve? Are you winning influence and admiration around the office? Are you getting everything from your job that you could be? We can help you answer “Yes! ” to all these questions. Results, Recognition & Rewards will get you out of your career rut and on the path to success.



MANAGING INFORMATION

Social Media for HR Professionals (audio with presentation materials)

Twitter, Facebook and LinkedIn have had a major impact on the way people interact and communicate.  Unfortunately, the impact is not always positive. That’s why The HR Specialist has teamed a leading HR social media expert with a top employment attorney to give you the full picture on how this communications revolution affects your workplace – and your work. Listen to a free 90-second clip now!

Employees Online: Social Media at Work (audio with presentation materials)

Today’s brave new world of Facebook, Twitter, LinkedIn, blogs, Google and IMs has led to a scary new world for your organization. Social media, e-mail and the Web are creating shocking new legal risks for U.S. employers. Learn about the new risks created by the Information Age – and the best strategies to avoid them. Listen to a free 90-second clip now!

Personnel Records: What to Keep, What to Toss

If you keep all your personnel records, you could be liable for not complying with the Federal Trade Commission’s “disposal rule,” which requires you to dispose of paper and electronic records in a reasonable way. If you keep nothing, you’re virtually guaranteeing that you’ll lose every legal battle. Get the rules for developing a lawsuit-proof records-retention policy for disciplinary documentation, performance evaluations, workplace investigations and medical data. You’ll reduce the clutter, streamline record retrieval and protect yourself in court.

Personnel Records: What to Keep, What to Toss (audio with presentation materials)

Increasingly rigorous state and federal workplace laws have generated tottering stacks of personnel records and full disks in workplaces across America. It’s tempting to have a wholesale cleanout. But if you destroy the wrong document, you could be destroying your career. Keep everything, and you may be violating federal regulations on the “reasonable” disposal of sensitive documents. Keep nothing, and you’re virtually guaranteed to lose in any legal battle. Find the safe and effective middle ground now! Listen to a free 90-second clip now!

Electronic HR Records: Compliance/Best Practices Workshop (audio with presentation materials)

If you thought the “paperless office” would make your job easier, think again. When it comes to electronic records, mistakes are easy to make – and very expensive to undo. These days, 70% of corporate records are stored electronically. Those electronic records can be your best legal friend … or your worst enemy. Listen to a free 90-second clip now!

59 Technology Tips for the Administrative Professional

As an administrative professional, you’re constantly pressed for time. And while you can’t add more hours to the day, there is a simple way to better manage your time: by advancing your skills on the programs you already use every day. Armed with 59 Technology Tips for the Administrative Professional, you’ll do more than harness the latest office technology to your advantage. You’ll enhance your value to the organization – and dramatically increase your marketability!

77 Technology Tips to Boost Office Productivity

Office technology can help make your office more productive and efficient. But instead of learning (and buying) new software, now you can advance your skills on the programs you already use every day. This Special Report is written specifically for YOU – the busy professional who doesn’t have all day to attend a seminar or read a confusing manual. We’ ll show you how to get more out of the Web, Outlook, Excel, and even your cell phone – and many of these helpful programs are FREE.

Control the Chaos: Become a Star at Work Without Becoming a Stranger at Home

The life of today’s administrative professional is no picnic, and it certainly doesn’t look like it will get any easier. But you can create order out of disorder. Discover strategies and tips to help you regain control of your workday without sacrificing your personal life. You can be a star at work without living at the office!

Supercharge Your Career: 99 Answers to the Questions Admin Professionals Ask Most

You may know how to survive in today’s fast-paced admin world, but do you know how to thrive? You’re not the only admin to face the challenges you come across every day. Now you can learn how to tackle them from the people who have been where you are – other admins. You’ll learn how to master technology (before it masters you), work well with everyone, and even advance your career. Supercharge Your Career is your own personal job coach!

Get Things Done and Control Your Day (audio with presentation materials)

Too busy for all that time-management jazz? But in this get-it-done-yesterday world, how do you truly get things done? We’ll show you how to go beyond time management to self management. You’ll work smart, be hugely productive, focus and take control of your day. Control the chaos and get more out of your day! Listen to a free 90-second clip now!

How to Get Twice as Much Done in Half as Much Time

Sometimes 24 hours in a day just aren’t enough. But you can accomplish everything on your to-do list – without putting in more time in the office. Learn how to manage your time so every minute you spend working brings you maximum productivity. Our proven techniques will get you back on track and accomplishing more than ever.

Taming the Paper Monster

Get vital business records organized once and for all! Poor records management can deplete profits and expose your company to compliance actions and legal liability. Taming the Paper Monster reveals why every organization needs a formal records-management program and shows you how to develop the right system for your firm.

Control the Chaos: Become a Hero on the Job While Actually Working Fewer Hours!

Does your hectic work life have you feeling squeezed and trapped? We can help you take back control of your workday. In just minutes, you’ll be more organized and more productive…not to mention more content. And you won’t have to spend one extra minute in the office to make it happen. You’ll leave work every day – on time! – feeling a sense of accomplishment.

Microsoft Outlook: Beyond E-mail to E-fficiency (video with presentation materials)

In this 75-minute video recording – presented by a Certified Microsoft Office Master Instructor – you’ll discover how to get more out of Outlook than you ever dreamed possible. This is your hands-on road map to Outlook that can send your productivity skyrocketing. View a free 2-minute clip now!

Microsoft Outlook: Beyond E-mail to E-fficiency (Executive Summary)

Outlook is for much more than just e-mail. Certified Microsoft Office Master Instructor Melissa P. Esquibel has composed an Executive Summary of her popular webinar to show you how to become more efficient with Outlook.

Microsoft Excel Power Tools for Everyone (video with presentation materials)

Do you have a love/hate relationship with Excel? We can turn it into one of pure love. We’ll help you uncover the tips the pros use so you can make Excel do the hard work for you. You’ll hone your skills no matter which version of Excel you use. Break through and discover some new Excel power tools. View a free 2-minute clip now!

Excel Master Class (video with presentation materials)

You know the power Excel wields, and you’re ready to go to the next level. Now, you can squeeze even more productivity out of your day with this 75-minute video recording – presented by a Certified Microsoft Office Master Instructor. View a free 2-minute clip now!

Microsoft Excel: Time-Savers for Every Skill Level (Executive Summary)

Avoid the pitfalls of Excel and get the most out of this program. No matter what your skill level is, Excel can save you time and increase your productivity. This Executive Summary is a combination of not one, but TWO training events led by Certified Microsoft Office Master Instructor Melissa P. Esquibel.

Unleash the Power of PowerPoint (video with presentation materials)

The latest On-Demand Video in our Office Tech Series will show you the 4 “must know” toolsets to delivering powerful PowerPoint presentations. We’ll start off in Word, show you Design and Formatting and move on to the Magic of Picture Graphics and Animation. You’ll discover how to get all you can out of PowerPoint. View a free 2-minute clip now!

Microsoft PowerPoint: Unleash Its Power and ‘Wow’ Features (Executive Summary)

Now you can create PowerPoint presentations just like the pros do. Impress your audience with your creativity – in half the time it used to take. Never give another humdrum presentation!

Microsoft Word 2007: Beyond the Basics (video with presentation materials)

In this 75-minute video recording – presented by a Certified Microsoft Office Master Instructor – you’ll discover how to get all you can out of Word 2007. After getting you familiar with new buttons, ribbons and other “decorations,” we will introduce you to some great tricks to do what you do faster, easier and with more impact than ever. View a free 2-minute clip now!

Microsoft Word 2007: Tips and Techniques to Boost Productivity (Executive Summary)

Frustrated by the switch from Word 2003 to Word 2007? We’ll get you back to work. We’ll even help make your job easier and increase your efficiency. You’ll have better results than you ever imagined. Word may have changed, but its benefits haven’t.

Forms and Templates for Word and Excel (video with presentation materials)

Don’t waste time copying, pasting and reusing old files in Excel and Word. Learn how to use templates to gather data and transform it so you can aggregate and analyze it. Melissa Esquibel, a Microsoft Certified Trainer, will show you how to find templates, how to create your own templates, how to make forms in Word and Excel and what to do with the data once you’ve collected it. You’ll learn how to improve your Microsoft Office efficiency and get your Microsoft programs working effortlessly. View a free 2-minute clip now!

Access the Power of Access 2007 (video with presentation materials)

In this 75-minute video recording Melissa P. Esquibel, Certified Microsoft Office Master Instructor, shows you how to have a database up and running in no time. You'll discover forms, reports and queries that get you the information you need right now … while staying nimble enough to meet your changing needs. View a free 2-minute clip now!

Microsoft Access 2007: Database Management Made Easy (Executive Summary)

Many people avoid using Access, Microsoft’s database-management application, in favor of Excel. But even Excel’s advanced features can’t handle all of your large data management tasks. This is your golden opportunity to put the power of Access to work for you. You can have a database up and running in no time.

Integrating Microsoft Office (video with presentation materials)

You already know how to use Word, Access, PowerPoint and Excel. But do you know how to make them all work together? We’ll show you how to move data between programs so you can create charts, clean up presentations and connect everything. When everything works together, you’ll be more productive – and your career will take off. View a free 2-minute clip now!

Microsoft Office 101: Getting Excel, Word, PowerPoint and Access to Work Together (Executive Summary)

You’ve probably only scratched the surface of how your Microsoft Office programs can work together. We’ll show you the tips and tricks for not only making Word, PowerPoint, Excel and Access work as a team, but when and how each technique should be used. Once you’ve integrated Microsoft Office, your workday will go much more smoothly, and you’ll be more productive than you ever thought possible.

Taking Effective Meeting Minutes (audio with presentation materials)

Every day, key meetings take place in your office. And the decisions made as a result of these meetings can involve millions of dollars, and even change people’s futures. Now, peerless minute-taking skills can be yours – in just minutes. Listen to a free 90-second clip now!

Effective Minute-Taking: Tips to Improve Your Meeting-Recording Skills (Executive Summary)

Administrative expert Joan Burge walks you step-by-step through the minute-taking process so you can make sure you never miss a beat – or a word. From pre-meeting preparation to putting on the finishing touches, you’ll gain the skills and confidence you need to be a minute-taking star.

Using the Power of Word to Design Like a Pro (audio with presentation materials)

Who needs professionals when you can “steal” their design techniques? Let us show you how to pull everything together and design like a pro to create eye-catching newsletters, documents, and brochures using just Word. You’ll learn how to unleash the power of Word (versions 2003 and 2007) to make your newsletters, reports, and everything you create look more professional. Listen to a free 90-second clip now!

Using the Power of Word to Design Like a Pro (Executive Summary)

How can you design like a professional without a pro’s budget or skills? With a program you use every day – Microsoft Word. We can show you how to create stand-out newsletters, fliers, ads, brochures and other documents without a degree in graphic design or money you don’t have.

Navigating Adobe Photoshop

Most Photoshop users – even veterans – have only scratched the surface of what this photo-manipulation tool can do. Now you can discover how to improve photos right away. You’ll also discover how to take better pictures, so you won’t have to spend so much time improving them. We’ll make sure you get the picture – and get the picture right. Listen to a free 90-second clip now!

Adobe Acrobat Tips and Techniques (video with presentation materials)

You probably only use Adobe Acrobat to create PDFs, and you probably only create them one way. But you’re just scratching the surface of what this program can do. Our On-Demand Video will show you how to use Acrobat in every aspect of your job, so you’ll be more productive and more valuable to your organization. The future of business documentation is electronic, and Adobe Acrobat is the path to the future. View a free 2-minute clip now!

Proofread with Perfection: Writing, Proofreading and Grammar Techniques (audio with presentation materials)

A mispelled word or misplaced decimal could cost your organization thousands of dollars – and cost you your job. Make sure your grammar and writing skills are top-notch before you send out your written communication. Proofread with Perfection will give you the skills you need to avoid costly errors and produce effective, clear writing. Don’t leave this important job to chance! Listen to a free 90-second clip now!

Mastering Your BlackBerry (video with presentation materials)

Does your BlackBerry cost you time and stress instead of making your life easier? Now you can make your BlackBerry work harder for you, so you can get more done with less effort. We’ll teach you all the tricks you need to take control of your BlackBerry. Whether you’re a techie or a Luddite, you’ll squeeze more “juice” out of your BlackBerry. View a free 2-minute clip now!

Power Googling: How to Get More Out of Every Google Search (video with presentation materials)

Everyone uses Google, but are you using it as productively as you could be? Tech expert Melissa Esquibel will show you how to maker better, faster searches, and navigate the results with ease. If you’ve been looking for a way to get more out of Google (and get it faster), your search is over. View a free 2-minute clip now!

Leadership

CAREER STRATEGIES

The Black Book of Executive Politics

An infighter’s guide to winning the political game. Written by ‘Z,’ a 25-year veteran of the corporate battlefield who has climbed the ranks to head a $100 million information services company, this priceless volume contains 43 street-smart hints, tips, shortcuts, ploys, strategies and approaches for surviving – and making it big – in the company political arena.

The Mastering Business Series: Business Etiquette, Finance, Negotiation, Office Politics, Presentations

Top-notch business skills are the secret to staying employed through the recession. Turn hard times into an opportunity to sharpen your skills with the insights and strategies found only in the four-volume Mastering Business series. Plus, if you order now you’ll get a free gift that showcases your new skills!

Business is War

It’s your choice to wander through a career that’s haphazard and unfocused … or to seize control of the biggest campaign of your life. When you’re ready to map out the strategies that will advance your career and win you the prizes you dream of, Business Is War: 9 Classic Rules of War for Winning Big in Business is your field manual for business success.

Mastering Business Presentations

No matter where or when you’re in the spotlight, you’ll be cool, clear and persuasive with tactics that make your points come alive, distill your best message and tenderize the toughest audience. Use the methods perfected by legendary speakers such as FDR and Abraham Lincoln and by high-profilers Steve Jobs and Jerry Seinfeld. Then enjoy the applause!

Mastering Business Negotiation

Enjoy a whole new level of persuasive power. This step-by-step guide is for everyone (even the nervous, pushy, impulsive or tongue-tied) who wants a better deal at home, at work ... and in life! Packed with practical pointers, Mastering Business Negotiation will show you how to negotiate with forcefulness and grace by building skills in four critical areas: listening, clarity of purpose, confidence and emotional control.

Mastering Business Finance

In today’s downsizing business world, employees at all levels – and in all departments – need to understand business finance. If you’ve never had to worry about finance before, this array of numbers and terms can be overwhelming. Don’t let a lack of financial knowledge get you embarrassed – or downsized. Mastering Business Finance helps you crunch the numbers like a Wall Street pro. You’ll get step-by-step insights into the world of finance. You’ll be using – and understanding – financial terms within days. One quick read will make you fluent in the language of business finance.

Mastering Business Finance: Learn to Speak the Language of Business (audio with presentation materials)

Business is run by the numbers, so if you don’t understand what the numbers mean and how they impact your business, you’re putting yourself in jeopardy. You’re limiting your effectiveness – AND your career. To sit at the strategic table, you need to speak the language of business – the numbers. We’ll help you eliminate the mysteries of finance, removing the fear that many of us have when it comes to cash flow, budgeting and balance sheets. Financial fluency is just minutes away! Listen to a free 90-second clip now!

Business Networking: How the Well-Connected Employee Can Help Your Business (audio with presentation materials)

As workplaces grow increasingly diverse, business networking skills are rarer – and more important – than ever before. This audio recording will help your employees develop talents that will grow your business AND their value to you. Listen to a free 90-second clip now!

Business Writing that Gets Results (audio with presentation materials)

Do you sometimes struggle to write clearly and concisely? Do you spend far too much time organizing your thoughts? And do the people you write to sometimes think, Huh? In just 75 minutes, you can increase your writing power and become a more effective communicator. This is your hands-on road map for improving your writing and getting ahead. Listen to a free 90-second clip now!

Business Writing That Gets Results (Executive Summary)

Polish your communication skills and take your writing – and your career – to the next level. This Executive Summary will show you how to produce written communication that says exactly what you want it to. Not only will you always get your message across, you’ll also get the results you want.

The Little Black Book of Executive Secrets

You don’t have to have an MBA or a leadership course to learn how to be a successful manager. Our Little Black Book of Executive Secrets will help you separate yourself from the herd – and propel your career to new heights. With our compilation of techniques for progressing, guiding and motivating, you’ll go further in your career than you ever imagined you could.

The Art of Selling Your Ideas

A good idea is useless if you can’t sell it to the people who will make it a reality. Too many great concepts die right out of the gate because they’re not put into action. No matter what you’re selling, your audience needs a reason to buy, a reason to buy today and a reason to buy from you. With The Art of Selling Your Ideas, you’ll become an expert salesperson and get the results you’re looking for.

Teamwork at Its Best

You may have some talented people working with you, but are they working FOR you – and toward your organization’s goals? It's your job to turn your co-workers into a team, for your sake AND theirs. But how? Master the techniques outlined in Teamwork at Its Best and you’ll ignite your team’s inner passion to succeed. You will raise your profile within your organization … gain recognition as a true leader … and achieve that promotion you’ve been working for.

Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience (audio with presentation materials)

Would Steve Jobs, the father of the iPhone, iPad and Mac, be as successful without the ability to communicate and convey his vision and passion? Now you can achieve Jobs-like brilliance in any presentation. Whether you’re presenting to three people or 3,000, The Presentation Secrets of Steve Jobs will provide the tips, tricks and techniques to get your audience’s attention … HOLD it … and communicate your ideas with clarity and passion. You’ll even find out how to have fun while you’re doing it! Listen to a free 90-second clip now!

Writing Effective Emails (audio with presentation materials)

Email lives forever, so you better make sure your email is good and effective. In Writing Effective Emails you’ll learn the do’s and don’ts of what makes an effective email … the best way to structure your email … and how to improve it. Make sure you’re not committing the sin of sending bad emails – in a digital future, nothing is more essential. Listen to a free 90-second clip now!


MANAGING EMPLOYEES

The Manager’s Guide to Effective, Legal Performance Reviews

Make your performance appraisals work for you – not against you! How you conduct employee performance reviews can have a major impact not only on how your employees view their jobs, but on how they regard your organization and you. Many books offer general suggestions for improving performance, but few discuss specific ways to make reviews more effective. The Manager’s Guide to Effective, Legal Performance Reviews shows you how to conduct appraisals with clearly established expectations and no misinterpretation.

Your Guide to Effective, Practical Performance Reviews (audio with presentation materials)

The Your Guide to Effective, Practical Performance Reviews audio recording will tell you how to improve your performance review process – while avoiding the legal hazards that lurk in every review. Discover how to reduce the anxiety and extract the maximum benefit from your worn-down appraisal process. Listen to a free 90-second clip now!

Problem Employees: Coach ’Em, Discipline ’Em, and Turn ’Em Around (audio with presentation materials)

How do you react when faced with poor-performing or disruptive employees? Unfortunately, too many managers simply play ostrich, sticking their head in the sand and hoping the situation improves. Don’t let this happen in your organization! With this entertaining and informative recording, expert trainer Amy Henderson will teach you and your supervisors a series of practical, real-life tools to handle even the toughest problem employees. Listen to a free 90-second clip now!

Troublesome People at Work: How to Coach, Counsel & Turn Around Problem Employees

Getting more done in less time is probably your #1 goal – and troubled workers are your #1 obstacle to achieving it. That’s why we’ve developed Troublesome People at Work, the perfect resource to help you quickly “fix” your “broken” workers so that you can focus on your own career – and sleep better at night instead of fuming about their annoying, inefficient, or possibly dangerous behavior.

Tough Talks: Scripts & Strategies for Difficult Employee Discussions (audio with presentation materials)

Inappropriate attire … tardiness … poor work habits … sexually offensive behavior … personal hygiene. Managers and HR professionals are routinely forced to discuss those uncomfortable topics with employees. But most never learned how. Learn exactly what to say and how to say it. Listen to a free 90-second clip now!

Today’s Most Bizarre Workplace Cases: How to Prevent Outrageous Workplace Behavior (audio with presentation materials)

You never know what employees will do next. How you react to curveballs can mean the difference between a good laugh and a lawsuit. Today’s Most Bizarre Workplace Cases: How to Prevent Outrageous Workplace Behavior will teach you practical tips to help your organization avoid legal and PR nightmares – and know how to respond if they do occur. Listen to a free 90-second clip now!

Confessions of a Plaintiff’s Attorney: Your Employee’s Lawyer’s Secrets Revealed (audio with presentation materials)

There are certain practices and behaviors that practically BEG for a savvy plaintiff’s counsel to pounce on you. If you knew what these practices and behaviors were, you’d change them. But how can you find out? With this unique look at the things employers often do that leave them vulnerable to lawsuits. Listen to a free 90-second clip now!

7 Easy Steps to Slashing Health Care Costs Through Wellness (audio with presentation materials)

Taking simple steps to improve your employees’ health can DRASTICALLY reduce your organization’s health care costs. 7 Easy Steps to Slashing Health Care Costs Through Wellness will teach you the 7 easy, practical steps to launch and manage an effective wellness program in your organization. The ultimate benefit: You’ll take back control of your health care costs. Listen to a free 90-second clip now!

How to Control Your Health Plan Costs (audio with presentation materials)

If you think the new health care reform law will lower your soaring health premiums, think again. Health premiums have risen 131% in the past decade, and you’ll be paying $22,500 per family per year on average. Learn how to rein in costs, improve coverage and create a healthier, happier workforce with How to Control Your Health Plan Costs. We’ll give you all the tools you need to tame the health-cost monster. Listen to a free 90-second clip now!

Curing the Lawsuit Epidemic – with Mindy Chapman’s HR ‘Booster shot’ (audio with presentation materials)

Never before have employees been so quick to pull the lawsuit trigger – and that puts your organization (and your career) in jeopardy. Compounding the risk, the EEOC has become more aggressive than ever before in pursuing discrimination lawsuits against small employers and for smaller violations. Don’t get caught in this lawsuit “perfect storm.” Listen to a free 90-second clip now!

Mastering Employee Discipline: Documentation Strategies and 101 Sample Write-Ups (audio with presentation materials)

Most managers avoid documenting discipline. That’s because they lack the time (and the confidence) to compose well-structured write-ups. Start tackling discipline head-on today! These smart strategies are guaranteed to help you manage your progressive discipline policies and document even the most difficult discussions. Listen to a free 90-second clip now!

Executive Decision-Making: Influencing with Integrity (audio with presentation materials)

Sharon Drew Morgen offers the battle-tested decision-making techniques she pioneered in her 20+ years in the sales arena. This unique recording explores the process of how decisions are actually made. And once you understand the process, you can steer outcomes in the direction you want them to go ... on a sales call or in the boardroom. Listen to a free 90-second clip now!

Your 2010 HR Action Plan: Practical Steps to Avoid the Top 10 Employment Law Threats (audio with presentation materials)

Your job requires you to stay up-to-date on an alphabet soup of employment laws and government agencies. Have you ever wished you had a smart, trusted employment lawyer to sort through all that for you? You can have that meeting from the comfort of your own office – and with an employment law authority, attorney Pat Stanton, who also is a fabulously entertaining speaker! Listen to a free 90-second clip now!

Employment Law 101 for Supervisors (audio with presentation materials)

Do your supervisors know the job-interview questions that can result in legal action? Or which words written in performance evaluations are almost GUARANTEED to trigger discrimination lawsuits? If not, their lack of basic employment-law knowledge is putting your organization at risk. Employment Law 101 for Supervisors is the perfect way to help supervisors understand the implications of their actions and how those actions might inadvertently be supporting lawsuits against your organization – and possibly against supervisors or you personally! Listen to a free 90-second clip now!

Beyond EFCA: Locking Out Unions in a Pro-Union Environment (audio with presentation materials)

Never had to worry about unions before? You do these days. If you want to stay union-free, employers must begin now to change their strategies and responses to this great new risk. Find out how to keep unions at bay ... while complying with the latest rules AND keeping your employees happy. Listen to a free 90-second clip now!

Keeping Unions at Bay (audio with presentation materials)

What’s better than having your employees vote against union membership? Having employees who are so happy, the thought of a union doesn’t even cross their minds. There are steps you can take – today! – to avoid a unionized workforce. And best of all, they won’t cost you one cent. Listen to a free 90-second clip now!

Managing Through Change: Transformational Leadership (audio with presentation materials)

While the times call for leaders who can bring their teams through challenging, gut-wrenching change, such “transformational leaders” are hard to find. The ability to manage (and lead) in times of great change – even crisis – is a skill valued by employers today more than ever. How can you grow your transformational leadership skills? We’ll show you. Listen to a free 90-second clip now!

The Truth About Leadership: Secrets of Great Leaders

The question isn’t whether great leaders are made or born – it’s what makes great leaders so great. With The Truth About Leadership, you’ll hone your strengths, reduce your weaknesses and go further in your career than you ever imagined.

Health Care Reform Compliance Workshop: Your Questions Answered (audio with presentation materials)

The landmark health care reform bill signed by President Obama is packed with complicated consequences for all sectors of the nation’s health system. And perhaps no one faces more burdens (and penalties) than employers. No longer is health care a political topic you can ignore. The bill has become law, and you need to understand its impact and the steps your organization needs to take to comply. Listen to a free 90-second clip now!

Leading Effective Meetings (audio with presentation materials)

A poorly planned, poorly run meeting squanders a terrific opportunity to foster teamwork and enhance your team’s success. How can you make your staff meetings the focused, productive and motivational events they should be? We've teamed up with a top business trainer and speaker for an exciting interactive audio recording that will help you lead meetings that produce, motivate and even inspire. This could be the most productive meeting you listen to this year – until you learn Robbie Hyman’s secrets! Listen to a free 90-second clip now!

Termination Pay: When to Pay It, How to Pay It, and How to Tax It (audio with presentation materials)

Termination pay is one of your most complex and confusing duties. Don’t go it alone … and don’t try to guess at the compliance rules. The risks are way too high. That’s why we’ve created an audio recording to help you find out if your termination pay practices are correct and compliant with federal and state employment tax regulations. Listen to a free 90-second clip now!

Travel Pay: When to Pay It, How to Pay It, and How to Tax It (audio with presentation materials)

One of the most confusing parts of personnel administration is determining when and how to pay employees for travel time. This audio recording explains DOL and IRS rules for travel time vs. commuting time … highlights common FLSA- and pay-related problems that arise with employee travel … and answers all your questions about when to pay and when not to pay. Make sure you don’t get caught in an FLSA lawsuit! Listen to a free 90-second clip now!

Managing and Motivating the 7 Most Challenging Employee Types (audio with presentation materials)

Do some of your employees require more “managing” than others? Do some enjoy pushing the limits, while others seem totally clueless about the problems they cause? Every office has a few “challenging employees,” from drama queens to slackers to those who are just plain pests. Merely tolerating these harmful behaviors is definitely NOT the best solution. Learn how to manage them and motivate them to get it together. Listen to a free 90-second clip now!

HR Under Attack: How to Survive Washington’s Aggressive New Compliance Crackdown (audio with presentation materials)

Is your organization in danger in the Federal Compliance Crackdown of 2010? Starting last year, an alphabet soup of federal agencies – DOL, IRS, EEOC, OSHA, DHS, etc. – ramped up their enforcement efforts. They’re targeting employers for labor, safety, tax, immigration and employment law mistakes more than at any time in recent history. Our 75-minute audio recording gives you an insider’s view of what those agencies are looking for ... how to avoid becoming a target ... and what to do if YOU DO become a target. Listen to a free 90-second clip now!

Taxation

SMALL BUSINESS TAXES

Surprise Tax Windfall for Small Business Owners

If you own or manage a small business, you can double or triple your real income. Unbelievable as it may sound, new IRS rules offer owners and managers of closely held businesses breaks so large that your tax savings can actually surpass your main source of income. By staking your claim now, you can take your share of this huge tax-saving windfall – starting this year. Use the practical, 100% legal strategies in this exclusive special report to enhance your personal wealth, shift your income and distribute your assets to reduce your tax liability now and in the years to come.

Anti-Audit Warfare

The odds of going through an audit without facing additional taxes are 4-to-1 against you. No taxpayer should file a return without reading Anti-Audit Warfare first. This one-of-a-kind insider’s guide tells you exactly what to do when you get an audit notice in the mail. You’ll be making all the right moves, thanks to savvy tips like these: particular items the IRS looks for on your return, how to reconstruct your records legally, when it’s possible to sue the IRS and recover sizable sums, and much more!

76 Ways to Maximize Expense Account Deductions

To help your company, heed Warren Buffett’s advice to “Be greedy when others are fearful.” And you can – legally. The IRS is urging you to supercharge your expense account with the strategies found in 76 Ways to Maximize Your Expense Account Deductions. So get out there and find the new opportunities that are waiting for you!

17 Tips to Supersize Your 2010 Tax Savings

The bad news is that President Obama and Congress are taking dead aim at your personal wealth. The good news is that there are steps you can take RIGHT NOW that will not only safeguard your holdings, but save you thousands in taxes. We’ve uncovered 17 ways you can protect your holdings, plus save yourself thousands of dollars come tax time. You’ll keep thousands in your pocket – this year! You can’t get tips to increase your tax savings and safeguard your wealth like these anywhere but here.

RETIREMENT AND ESTATE PLANNING

Retirement Tax Guide

This Special Report explains how you can maximize your retirement dollars by taking full advantage of the many tax-reducing shelters, trusts, credits and deductions available. You learn the pros and cons of every imaginable financial strategy, along with step-by-step advice to make them work for you.

The Book of Trusts

Protect your assets with a powerful trust. New types of trusts offer a variety of tax-wise ways you can protect your hard-earned wealth while keeping control over how and when your money is spent. The Book of Trusts shows how you can use trusts to dodge probate, avoid Medicaid liens, save for your children’s education, transfer income-generating assets into lower tax brackets, shelter your wealth from your creditors, provide for your surviving spouse … and more!

TAX PRACTICE MANAGEMENT

89 Tax Strategies Your Clients Will Love

For every deduction or tax-reduction tip you miss, you actually lose twice. Not only do you lose the opportunity to save your clients money, but you also miss a chance to further prove your value to your customers. This insightful Special Report will help you find deductions even the most seasoned tax pro may not be aware of. You’ll discover ways to save your clients thousands, and you can use these techniques for your personal taxes as well!

12 Ways to Boost Your Practice’s Profits

Used to be, you could just hang up a shingle, sit back and wait for clients to come flooding in. It’s not that simple anymore. Today, you’ve got to fight for every piece of new business – and 12 Ways to Boost Your Practice’s Profits will help you win the battle. And it won’t cost you a fortune: Most of the tips in 12 Ways are low-cost, low-risk and at least moderate-return (or more!). This concise Executive Summary is designed specifically to help you build your tax practice without busting your budget.