Office Technology

Business Management Daily is your source for office technology tips and training. WE provide keyboard-tested advice on Outlook, Excel, PowerPoint and more.

It is said that people only use 10% of their brains. Are you only using 10% of your office technology? We’ll help you unlock the other 90%.

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Even if IT support doesn't appear anywhere in your job description, office mates may tap you to troubleshoot their computer problems.

If you've ever wondered when (and how much) to tip an airport skycap, cab driver, pizza delivery person or furniture delivery person, go online to The Original Tipping Page, www.tipping.org.

If your small business is carrying excess inventory, unused equipment or other idle assets that could be sold, check out eBay's Selling Manager.

Even in the Internet age, consumers still have a love affair with coupons. And now may be a good time to jump into the growing trend of electronically delivered coupons.

The Federal Trade Commis-sion (FTC) is worried that Web sites aren't abiding by their privacy policies—and it can sue you if you don't follow yours.

You and your employees are likely being buried under an avalanche of unsolicited e-mail. Here are five key steps to foil the spam attack

Need some quick info, but don't have time for a long phone conversation? Make your call just before lunch or just before closing time, when the other person isn't as likely to drag out the conversation.

Standardized replies save you time but can cost you good will. Create templates and common paragraphs that you can pop into an e-mail or letter, then easily personalize. Use these shortcuts:

If you're shopping for cheaper phone service, include companies that sell Voice over Internet Protocol, or VoIP, services to small businesses.

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