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Office Management

Who’s there to organize the office organizer? Business Management Daily helps admins with dealing with bosses, records retention, and other key tasks.

We provide thousands of articles to help admins and office management staff through better meeting management, improved time management, and much more.

No pay raise is the worst part of the recession, say more than a quarter of administrative professionals, while slightly less (21%) say their workload has increased, according to a new survey from the International Association of Administrative Professionals.
Q. One of our full-time employees has just informed us that he will be on two weeks of National Guard duty soon. He will be absent from work to attend an annual encampment in a reserve branch of the armed forces. What are our legal obligations concerning pay to this employee?

Assertive gatekeeping

by on August 26, 2010 3:00pm
in Office Management

Supervisors depend on you to protect their busy schedules, leaving you to deal with calls from sales representatives. You tell the reps you’ll pass the information to your supervisor, and someone will follow up should there be an interest. However, your words fall on deaf ears, and they continue to follow up. Some even stretch the truth in hopes of making a sale. So what do you do?
Question: “I recently took a job where I supervise three administrative assistants. These employees have been working here for many years. They are all good workers, but each one has a different way of working; one goes above and beyond, one is very organized, and the other one does just what is needed. I work directly on a daily basis with the one admin who goes above and beyond. I don’t have daily contact with the other two admins because they are in different parts of the building. How do I supervise the other two and complete their performance evaluations?  I have set up meetings with them to discuss their daily routines, and I plan on setting up a monthly meeting with them. What else can I do?” — Linda
When it’s time for company leadership to tap employees to work on a new, interdepartmental project, whom do you think they’ll pick? And if the company is forced to restructure and lay off, who would least likely be sacrificed? The cross-functional whiz, or the employee who works in a silo?

Administrative professionals could be a secret weapon in helping companies bounce back from the recession. New research by OfficeTeam and the IAAP shows admins are moving beyond their traditional roles to take on responsibilities in areas such as cost control, technology and the use of social media, hiring and corporate social responsibility.

There's no denying that misclassifying an employee as an independent contractor is a costly mistake to make.  FedEx recently agreed to settle allegations of misclassification of its drivers as independent contractors for $3.05 million.  The settlement includes compensation for underpayments made to the Massachusetts Department of Revenue and individual payments to the 13 drivers specifically named in the Massachusetts attorney general's original citation.

The Office of Federal Contract Compliance Programs (OFCCP) has a bigger budget and more staffing this year, and intends to audit federal government contractors or subcontractors that have 50 or more employees and a contract or subcontract of at least $50,000. And the OFCCP can be expected to increase its scrutiny on health care providers that are contractors or subcontractors for the government.

Question: “I work with a team of four admins. We work for 30 to 70 people and use a shared Outlook inbox where managers put in requests for projects, meeting set-ups, etc. Generally, we monitor the inbox hourly, but lately we’ve had so many requests, several have fallen through the cracks. What’s the best way to organize this to ensure that we respond to all requests without any of the admins duplicating efforts? ” — Anonymous

Fran’s work group plans to start a “Sunshine Fund” to buy gifts for special occasions, such as birthdays, weddings and baby showers. Her co-worker, Dan, wants to post a list showing the dollar amount contributed by each employee, but Fran thinks that’s a horrible idea. How can the team structure the fund so that people who can’t afford to contribute won’t feel obligated or embarrassed?