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Office Management

Who’s there to organize the office organizer? Business Management Daily helps admins with dealing with bosses, records retention, and other key tasks.

We provide thousands of articles to help admins and office management staff through better meeting management, improved time management, and much more.

Following a speaking engagement for administrative professionals, I found myself listening to familiar comments. “My supervisor is so busy I never get a chance to have more than a two-minute conversation, and she never gives me feedback, so I never know what she is thinking.” In these circumstances you need to ask for what you need to be successful.

At Progress Energy’s quarterly “compliments and concerns” meeting, senior administrative assistant Amy Finelli uses a template for minute taking. As a result, she can quickly send out notes after the meeting “because I don’t have to figure out how to organize the topics,” she says. Here are a few more of Finelli’s power tools for meetings:

Say your HR office just received a subpoena for the employment records of an employee. How should you respond? Maybe your company doesn’t have a general counsel. Maybe you don’t even have an HR office—it’s just you! Then what do you do?

You receive a meeting request for your boss, but there’s no agenda attached. You don’t want your boss to walk into the meeting room unprepared, but then again, it isn’t your job to do the organizing work. Is it?

When polls open nationwide next Tuesday for the 2010 mid-term elections, chances are, some of your employees will want to take part of the day off to cast their ballots. Must you let them? In most states, yes. Here's our state-by-state guide to voting leave laws.

How often do you start the day with a to-do list? And how often does that list fly out the window by 10 a.m.? The trouble is, says time management coach Patricia Hutchings, we don’t build enough flexibility into our calendars.

Good coffee and nutritious snacks can boost office morale. Inc. magazine recently rounded up the best coffeemakers and healthy vending machines:

The demand for highly skilled assistants has increased the past several years, as shareholders and customers demand greater access to executives. Among the most desired: assistants with tech savvy and “demonstrated longevity.” In other words, admins who have built over time a strong working relationship with their executive bosses.

Question: “Our organization has held systemwide support staff meetings that are usually topic specific.  We have undergone an organizational restructuring and the person who was in charge of these admin meetings is now gone.  Attendance at these meetings has been poor and the topics don't seem to relate to everyone.  We want to restructure these meetings. Does anyone have systemwide support staff meetings?  If so, what's your format?  What are the topics?  What do you find the most valuable?  How does the support staff respond to these meetings?” — Anonymous

If you hate filing, consider this: Researchers estimate that 80 percent of the documents that the average business operation files are never used again. Feel better now? Recordkeeping policies and privacy laws may force some duplication of effort, but you can design more efficient ways to manage and store documents.