Office Management

Who’s there to organize the office organizer? Business Management Daily helps admins with dealing with bosses, records retention, and other key tasks.

We provide thousands of articles to help admins and office management staff through better meeting management, improved time management, and much more.

Eventually, every employer will have to investigate some sort of workplace concern. Whether because of a dispute between co-workers or a need to address unethical or unlawful behavior, workplace investigations are an important and delicate exercise. The following tips will help investigations produce useful results.
The U.S. Supreme Court has unanimously ruled that an employer may be held liable for employment discrimination under the Uniformed Services Employment and Reemployment Rights Act (USERRA), based on the discriminatory animus of an employee who influenced, but did not make, an ultimate employment decision.
Q. I’ve heard that there are new Illinois Equal Pay Act regulations I have to follow. Does this affect my record-keeping?
Not every employee is suited to promotion—something that may not become clear until far into the process. That’s why smart employers set reasonable expectations for training success and remain prepared to demote those who don’t make the cut.
Under the law, an employee who takes FMLA leave is entitled to return to the same position he or she held when leave started or to an equivalent position. However, there are situations when employers can refuse to reinstate workers returning from FMLA leave—but only under limited circumstances.

When a friend becomes the boss, the power shift can bring on strong emotions and conflict. To avert problems—and to save your friendship—keep emotions out of the way and focus on strengthening your new professional relationship:

Q. I’ve been hearing a new term lately: “cat’s paw” lia­bil­ity. What is it, and why should I be worried about it?
It’s one of the most sensitive issues HR pros have to deal with: the boss who treats administrative support staff like they’re personal assistants. Think it went out with the three-martini lunch? Think again.
You can count the number of nations lacking a definitive law providing paid maternity leave on one hand—and still have two fingers left over. Guess what. One is the United States. That’s what Human Rights Watch found when it studied family leave practices worldwide.
Question: “I am administrative assistant in a municipality’s executive office. For two years, I also handled the secretarial and receptionist duties. So I was thrilled when we recently hired an office manager (a retiree), a secretary (a young, spunky lady) and a receptionist. However, the way they work drives me nuts. The secretary does not take criticism well; the office manager doesn’t manage and is not tech savvy; and the receptionist asks dumb questions (“Can we give out our boss’ SSN?). I'm tired of babysitting them and our boss won’t help. I have my own job to do; how do I get them to do theirs?” —Dusty