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Office Management

Who’s there to organize the office organizer? Business Management Daily helps admins with dealing with bosses, records retention, and other key tasks.

We provide thousands of articles to help admins and office management staff through better meeting management, improved time management, and much more.

Base pay for administrative professionals across the United States is expected to remain consistent with 2010 levels, according to the OfficeTeam Salary Guide 2011. The average increase in starting salaries for all positions is 1.1%, with slightly larger gains forecast in customer service and health care. 

If Angie Fuller hadn’t discovered the Standard Operating Procedure manual her predecessor left, she wouldn’t have known how to do her job. Once she’d settled into her new position, she began updating the SOP manual to accurately reflect her evolving role. Follow Fuller’s tips to create an SOP manual for your role.

With 18 minutes, 20 sticks of spaghetti, a yard of tape, a yard of string and one marshmallow, Tom Wujec believes he can tell you how innovative any team is. Here’s how:

You have a job now, but times being as they are, you may one day find yourself without it. The time to prepare for—and hopefully prevent—that scenario is while you’re still employed. Here are four things to do now that will benefit you if you ever lose your job.

Question: "I am a Realtor's assistant, hired to do minor admin duties and prospecting on commission.  Two months ago, my boss was put on bed rest and gave birth. Since then, I have been doing nearly all a Realtor does (with no pay increase): client contact, open houses, paperwork, taking pictures, handling weekend calls--often I have to google to find the answers! I use my own computer, car and cell phone. My boss even asks me to drive her and her children after hours! What’s worse: she told me to lie to clients to cover up for her condition. I cannot afford to quit until I find another job. How do I handle her personal demands without burning a bridge?" - Christina
To convey your organization’s new direction to employees, you host lots of informational meetings. You strive to stay on message and repeatedly emphasize core pillars of change. But to ensure that your meetings sink in, stop diagramming your vision like a football coach mapping out a play. Instead, let the group talk.

If an underlying tension exists between you and a co-worker, now’s the time to address it. While it may be easier to ignore it, such tensions can mushroom. Use these techniques to reverse the momentum of mounting conflict:

With more employees brown-bagging it due to the sluggish economy, workplace refrigerators are becoming more crowded … and germ-infested.

Imagine the task of helping the CEO of a $408 billion business stay organized. Walmart CEO Mike Duke relies on his assistant, Paula, to help him track a business that spans 8,500-plus stores and employs 2.1 million people. What organizing principles keep the office humming?

Linda recently wrote on our Admin Pro Forum, “I recently took a job where I supervise three administrative assistants. I work directly on a daily basis with one admin ... but I don’t have daily contact with the other two admins, because they are in different parts of the building. How do I supervise the other two and complete their performance evaluations?”