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If a co-worker says something mildly insulting or tries to cut you down, ignore it or walk away.
If you have trouble leaving the office in time for dinner, stop muttering, “One more hour and I’ll go.”
A reader called us to ask, “Should I start job hunting? My company is
scaling down longtime perks like free coffee. Even the water coolers
are now unfilled. Am I overreacting—or should I flee while I can?”
Win compliance from employees by highlighting what’s to gain by cooperating, not what’s to lose if they don’t.
You have a chance encounter with your division president and you want
to say something impressive. Nothing comes to mind, so you resort to
that old standby: compliments.
Some speakers don’t end their comments with finality.
You explode at an employee in front of onlookers. Or you make an offensive faux pas at a team meeting. Don’t ignore it.
When chatty visitors drop by, stand and approach them.
Automobile pioneer Henry Ford once complained, “Why is it that when I want to hire a set of hands, I get an entire human?”
Alice, 57, has three grown children.
She’s a capable administrative assistant but her real “talent” is
parenting younger workers.