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I’m tired of people who interrupt me constantly, especially the top
brass who can get away with it because they’re higher in the pecking
After one year in her new job, Mary was ostracized by her bosses. They
ignored her memos, gave the best assignments to others and didn’t
invite her to staff meetings.
I know many people who run successful companies, but when they enter a
room, you just wince. They’re so full of BS that you don’t believe a
word they say.
Top managers do not take their words lightly. They understand that even
the most casual of remarks can either enhance their standing or harm
Even if you’re not a professional trainer, you may have to stand in
front of a group of employees on occasion and teach them a new skill.
Ask employees what they want in a great boss, and they’ll emphasize
fairness. A leader who demonstrates balance and objectivity earns the
respect of the troops.
You inform your staff that a disgruntled employee has quit.
When a snafu strikes, all eyes turn to you. As the boss, your response
largely determines whether your staffers learn a lesson or cower in
Give yourself an extra few seconds before you burst in.
When preparing an important speech, write memorable first and last sentences.