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Anger appears to be on the rise in the workplace. Employees’ tempers are flaring more, leading to rudeness, yelling or worse.
If you’re preoccupied with getting everyone to like you, you might feel
hurt or betrayed if someone, say, speaks out against your proposal.
Sometimes you must hold back confidential information.
Skip the “funny” put-downs that sting your co-workers and employees.
Working Smart readers often
contact us to discuss their problems managing their careers, employees
and bosses. Sometimes they hate their office environment.
You might concentrate on your poor performers, pushing them to work
harder, think smarter or improve their attitude. That’s fine, as long
as you don’t neglect your best workers.
One of the most overlooked causes of workplace stress is that managers get pelted by too much information.
We’ve warned you that your boss has the right to monitor your e-mail
and Web use on company-owned computers. Now the stakes are higher.
Recent research has found that your status influences your decisions.
I’m an office manager. We have 52 employees here. Of that population,
six smoke. We allow them to take cigarette breaks, but the time they
take for these breaks exceeds the time they’re allowed for breaks in a
day, thus frustrating nonsmokers.