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You can make insightful observations all day long. But the way you deliver them determines whether your bosses listen.
New managers often regard the most talkative, confident employees as the most intelligent members of the team. That can be a faulty assumption.
You wind up putting out fires all day, not coaching or leading. You’re
spread so thin that you rarely have time to praise fine work, ask smart
questions or serve as a sounding board for ideas.
If you’re running a meeting, log every assigned task, with deadlines.
Goad employees to play devil’s advocate when they propose ideas.
A trainer or consultant prepares to explain a complicated procedure to
you. Now’s the time to get out a notepad and concentrate fully.
Faced with a bad situation, Wax Works record stores managed to make it even worse, and paid a big price. One of Wax Works' store managers, Kerry Ogden, had compiled ...
Devote 15 minutes on Friday afternoon to planning your next week.
If employees keep asking for more money or making unrealistic demands, don’t feel you must give a different answer each time.
With workers who won’t mistake your order for a request, strike a positive note.