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We all have to work with people we don’t like. While some of us grin and bear it, others implode, seethe or turn caustic.
Most conversations that last more than a minute are interrupted.
If a top executive requests a reasonable favor, such as having you
attend a short conference and report on what’s said, say “yes” with
enthusiasm even if you privately dread doing it.
You gather a group to brainstorm, swap notes and solve problems. You want them to open up.
You want your team to pounce on a project, take risks and make bold
moves. But most teammates prefer to sit back, wait for others to take
charge and then say “I told you so” when things go wrong.
When you discover an employee made a mistake, don’t blow up just because it’s particularly costly.
It appears someone in the office is sabotaging the work of one of my telecommuting employees.
I’m supposed to train my replacement to do some technical aspects of my
job. I try to be patient, but this person just doesn’t get it.
Yesterday, I was late to work and didn’t stop as I turned into the
company parking lot. I just missed hitting my boss’s boss. I drove on,
but I think he saw me.
Two employees threaten to come to blows over a disagreement. Don’t jump in and rule on who’s right.