Office Management

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In our lunchroom, the topic of layoffs comes up a lot.
If a new CEO or senior executive takes over and vows to “shake things up,” don’t fret. While it’s wise to plan for upheaval by quietly job-hunting, also use the internal turmoil to your advantage.
You marvel at how some folks can do three things at once without skipping a beat. Their secret? They combine discipline and desire.

Contradict gently

by on May 1, 2001 10:00am
in Office Management

If an exec misstates a fact, correct the record gracefully.
Before you fork over the money, commit to a timetable for implementing what you’re about to learn.
Borrow a sales trick: Hold a cup of warm coffee in one hand as you dial the number. It’ll soothe your jitters.
You’ve always heard that your enthusiasm is a winning trait. So you unleash your high energy, thinking it’ll enhance your image.
A co-worker makes yet another condescending comment about you.
Just because you’re having a bad day, that doesn’t mean it’s OK to say to employees, “Do it right the first time.”
Announce one big change and your staff might respond enthusiastically. Announce a second one right away, and they may still accept it.