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Win compliance from employees by highlighting what’s to gain by cooperating, not what’s to lose if they don’t.
You have a chance encounter with your division president and you want
to say something impressive. Nothing comes to mind, so you resort to
that old standby: compliments.
Some speakers don’t end their comments with finality.
You explode at an employee in front of onlookers. Or you make an offensive faux pas at a team meeting. Don’t ignore it.
When chatty visitors drop by, stand and approach them.
Automobile pioneer Henry Ford once complained, “Why is it that when I want to hire a set of hands, I get an entire human?”
Alice, 57, has three grown children.
She’s a capable administrative assistant but her real “talent” is
parenting younger workers.
An employee says, “Stop nagging, it’ll get done,” but you’re still concerned it won’t.
When you hire people, it’s almost impossible to tell how quickly they work.
In the thick of the long baseball season, even the best players can experience a slump. Same goes with employees.