Office Management

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The way you delegate can boost morale or breed resentment.
You have a rare opportunity to give a presentation to senior managers and you want them to remember you.
When I screw up, which isn’t often, the worst part comes later.
Even the best negotiators dread operating from a “one-down” position in which they’re needier than their adversary.
Try saying, “I’m not much of an expert in this.”

Take private notes

by on August 1, 2001 8:30am
in Office Management

Take private notes when you lead meetings, rather than writing comments on a flip chart.
Tell temps how you’ll measure their success—in qualitative and quantitative terms—so they understand your basis for evaluation.
The tall poppy effect—when a showy flower with a little too much height gets lopped off—applies to know-it-all managers who upstage the boss.
Treat your older employees with kid gloves in this sluggish economy. Reason: Your competitors want them.
An angry employee complains that he never gets the best assignments.