Office Management

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In another ruling last month, the Supreme Court said employees in some cases can file discrimination charges even if allegations fall outside the statute of limitations. Under Title VII, employees ...
When it merged with another bank, Wells Fargo replaced its traditional employee sick- and vacation-leave policy with a paid-time-off (PTO) program and a short-term disability plan. A PTO policy combines annual ...
A federal district court tossed out a case brought by an office manager who claimed she was harassed during her pregnancy and fired eight months after she returned to work. Reason: ...
Many companies have policies regarding telephone calls at work. But these policies often fall short of including the use of phones and other wireless devices for business while driving. Don't let ...
Who are your employees? Seems like a pretty simple question. But, as in several aspects of employment law, the answer may surprise you. Two recent court rulings illustrate how, in ...
One of our employees has been borrowing money from co-workers. Our director does not approve. If people are willing to lend or give money, does she have the right to tell them to stop?
I’ve been asked by my manager to spend a few weeks training a new hire to do my job. I’m worried this person might be in line to replace me someday, possibly soon.

Suspend snap judgments

by on December 1, 2001 10:00am
in Office Management

When you hear something disagreeable, you may think “That’s BS” or “You’re dead wrong.”
Reaching for your calendar to schedule another meeting? Wait!
Like it or not, your staff looks to you for comfort during these harrowing times. They don’t expect you to calm all their fears. But they do want you to listen and serve as a shock absorber.