Office Management

Who’s there to organize the office organizer? Business Management Daily helps admins with dealing with bosses, records retention, and other key tasks.

We provide thousands of articles to help admins and office management staff through better meeting management, improved time management, and much more.

Question: “I’m concerned that my new boss may have unrealistic expectations about my abilities.  After joining this company, I worked for three managers who all gave me outstanding appraisals.  However, my most recent supervisor, “Ms. Jones,” decided to lay me off. Fortunately, I have been offered a position by a manager in another department, “Mr. Smith.”  After hearing about this, Ms. Jones said, “Mr. Smith will soon find out that you don’t walk on water.”  When I mentioned this remark to the HR manager, she said the glowing reviews in my personnel file create the impression that I can do anything. I asked if these comments could be removed to avoid misleading people, but she said no. Now I’m worried about disappointing Mr. Smith and losing another job. How can I lower his expectations?” — JPK

True or false: Employees are either creative or they’re not—creativity isn’t a skill you can teach. False. Managers can play a key role in creating an environment in which employees will want to look for new ideas. Share this article with your supervisors to help tap employee creativity.

Imagine this nightmare scenario: You’ve contracted with a vendor to enter personnel data into a new computer system, including employees' Social Security numbers, addresses, names of dependents, health records and bank account routing numbers. Then the vendor notifies you that employee data was somehow stolen or lost. What do you do?

Here’s some help on setting priorities when more than one person is clamoring for your attention “yesterday”:

Question: “I am developing a training class for administrative support staff on achieving workplace success in a changing environment. I’m having difficulty locating information on how staff can boost their self-confidence and motivation and feel more empowered during economic uncertainty and organizational change. Can you suggest resources? — Linda

With admin conferences coming up (such as the Administrative Professionals Conference in October), you may want to meet some of the presenters. You can, says Keith Ferrazzi, who’s been called the world’s most connected man by Inc. magazine.

When Flint Energies President Bob Ray Jr. wanted to move his Georgia electric cooperative closer to becoming eligible for some of the “best companies” lists, he turned the task over to his 200 employees. He identified an “emerging leader” within the ranks to chair and appoint a 10-employee Best Place to Work Committee ...

The state legislature is considering a bill that would require all employers to provide up to 12 weeks of paid time off so employees can tend to very ill family members or take care of newborns or newly adopted children.

No sexual harassment policy will protect your company if what is going on in the cubicles or on the shop floor is blatantly offensive. It may not even matter that the offended or harassed employee didn’t follow your complaint policy and report the harassment to upper management. If she tried to talk to her immediate supervisor, that’s enough.

Q. I recently fired an employee for performance problems. At the end of the termination meeting, he asked for a copy of his personnel file. Do I have to give discharged employees copies of their personnel files?