Office Management

Who’s there to organize the office organizer? Business Management Daily helps admins with dealing with bosses, records retention, and other key tasks.

We provide thousands of articles to help admins and office management staff through better meeting management, improved time management, and much more.

Question: “I am developing a training class for administrative support staff on achieving workplace success in a changing environment. I’m having difficulty locating information on how staff can boost their self-confidence and motivation and feel more empowered during economic uncertainty and organizational change. Can you suggest resources? — Linda

With admin conferences coming up (such as the Administrative Professionals Conference in October), you may want to meet some of the presenters. You can, says Keith Ferrazzi, who’s been called the world’s most connected man by Inc. magazine.

When Flint Energies President Bob Ray Jr. wanted to move his Georgia electric cooperative closer to becoming eligible for some of the “best companies” lists, he turned the task over to his 200 employees. He identified an “emerging leader” within the ranks to chair and appoint a 10-employee Best Place to Work Committee ...

No sexual harassment policy will protect your company if what is going on in the cubicles or on the shop floor is blatantly offensive. It may not even matter that the offended or harassed employee didn’t follow your complaint policy and report the harassment to upper management. If she tried to talk to her immediate supervisor, that’s enough.

Q. I recently fired an employee for performance problems. At the end of the termination meeting, he asked for a copy of his personnel file. Do I have to give discharged employees copies of their personnel files?

Q. Last year an employee explained an absence by referring to his rights under Minnesota law to attend school activities. What exactly do Minnesota laws say about a parent’s right to be away from work because of school activities or to take care of children?

Employers have to reasonably accommodate disabilities, and those accommodations may include reduced hours or time off. However, employees aren’t entitled to paid time off.

Q. One of our employees has asked to review his personnel file. Must we grant his request?

The state legislature is considering a bill that would require all employers to provide up to 12 weeks of paid time off so employees can tend to very ill family members or take care of newborns or newly adopted children.

Reduce the odds that a conversation will bog down when people take things too personally by avoiding statements that begin with “you.” ... Learn how you can add more value at the office by conducting your own “listening tour.”... Stay current on technology by signing up for free e-newsletters. ...