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Admins

For admins, the work never ends. Administrative professionals fill key office management functions every day – tasks that go unnoticed (until they’re not done).

Admins are the unsung heroes of the workplace – the glue that holds an office together. Every week should be Administrative Professionals Week!

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I’m an office manager. We have 52 employees here. Of that population, six smoke. We allow them to take cigarette breaks, but the time they take for these breaks exceeds the time they’re allowed for breaks in a day, thus frustrating nonsmokers.
Jane Foster had a tough decision: Follow the Americans with Disabilities Act (ADA) or follow her boss's orders. She went with the ADA and got fired. But a court has ruled ...
When a medical supply company reorganized its sales force, it rated existing employees on a "matrix" of skills. Although Deborah Goosby had won several sales awards, she was put in ...
Vendors, customers and employees had complained about Jane Sturdivan, a 59-year-old office manager. But her fate was sealed when a 24-year-old office accountant ...
Q. How do I make my boss realize the volume of work he expects me to do? He knows I work 12 to 14 hours a day.
You know you’ve got a great team when employees act selflessly to make others look good. If they spread credit around and coach each other to improve, then it’s clear they measure their success as a high-performing unit, not as lone wolves out to prove something.

But one obstructionist can ruin an otherwise great team. An individual who prefers to withhold information, hinder investigations or sabotage team projects can undermine any gains you’ve made in encouraging trust and collaboration.
Larry Stupski served as vice chairman of Charles Schwab & Co., a discount brokerage firm known for its innovative products and service. Now retired, Stupski is chairman of Jobs for California Graduates, a nonprofit mentoring program for disadvantaged youth. Stupski is living proof that it pays to find a wise, insightful guide to help you sharpen your skills and chart a successful career path.

Teach ‘em well

by on September 1, 1997 10:30am
in Admins,Office Management

Let your employees give you a blueprint of how they learn best.
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