For admins, the work never ends. Administrative professionals fill key office management functions every day – tasks that go unnoticed (until they’re not done).
Admins are the unsung heroes of the workplace – the glue that holds an office together. Every week should be Administrative Professionals Week!
Administrative pros looking for a way to stretch their skills often turn toward certification. But do the Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) ratings help you advance your career? Or command a higher salary? Are they worth the work and cost?
At Progress Energy’s quarterly “compliments and concerns” meeting, senior administrative assistant Amy Finelli uses a template for minute taking. As a result, she can quickly send out notes after the meeting “because I don’t have to figure out how to organize the topics,” she says. Here are a few more of Finelli’s power tools for meetings:
The demand for highly skilled assistants has increased the past several years, as shareholders and customers demand greater access to executives. Among the most desired: assistants with tech savvy and “demonstrated longevity.” In other words, admins who have built over time a strong working relationship with their executive bosses.
Feel exhausted, even on a vacation day? That’s one sign you’re being bullied at work, according to a “you know you’ve been bullied at work when ...” checklist by Workplace Bullying Institute. Other signs that you’re in the bully’s bull’s-eye:
You no doubt take sexual harassment complaints seriously and promptly try to learn the facts. But which facts should you consider when deciding whether the conduct creates a hostile work environment? Look at the totality of the circumstances. For example, comments that aren’t directly sexual can still contribute to a hostile environment if the context indicates that the comments are related to others that are sexual.