For admins, the work never ends. Administrative professionals fill key office management functions every day – tasks that go unnoticed (until they’re not done).
Admins are the unsung heroes of the workplace – the glue that holds an office together. Every week should be Administrative Professionals Week!
Much has been written about the show “Undercover Boss” and what managers and leaders can learn from it. But managers aren’t the only ones who can benefit. Admin pros, who partner with those same managers and leaders, can benefit from glimpsing a business through the eyes of top brass. It’s a reminder of how to bring value to your organization.
As companies and local governments look for ways to rein in costs, administrative professionals need to perform like high-earning stocks. Raising your perceived value allows you to do more than hold on to your position; it helps you accelerate your career. Here’s how to raise your personal stock price:
Laura answers at least 25 calls a day on behalf of her boss. He has asked her to e-mail the messages to him, rather than write them on paper. “But he gets hundreds of e-mails a day, and he complains that his phone messages get lost in the shuffle,” she says. “How can I resolve this and make it simple for him and me?”
Employees who are fired shortly after complaining about a manager’s supposed discriminatory attitude may assume that the complaint led to the termination. And they’re almost sure to sue. To stop such lawsuits from going far, make sure the manager in question has nothing to do with the final decision to terminate. That’s good advice even if you don’t think he or she did anything wrong.
Has e-mail become so ubiquitous that it has changed the way we craft business correspondence? That’s what admins recently debated on our Admin Pro Forum. Some suspected that writing “Dear” or “Very truly yours” has become too old-fashioned for digital—or even printed—correspondence. A bevy of self-proclaimed “old-school” admins protested.
Medical office manager Karen Schmidt of Amberley Village has pleaded guilty to mail fraud and filing a false tax return in connection with a scheme to bilk her employer, Ohio Valley Orthopedics, a Cincinnati-area medical practice.