Admins

For admins, the work never ends. Administrative professionals fill key office management functions every day – tasks that go unnoticed (until they’re not done).

Admins are the unsung heroes of the workplace – the glue that holds an office together. Every week should be Administrative Professionals Week!

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When a secretary posted a question on our Admin Pro Forum recently, she heard plenty of advice from admins who have trouble getting supervisors to adhere to deadlines. Here's a sampling of their “been-there-done-that” advice:

With more than 200 other administrative assistants in her building, Ilja Kraag sees admins working away in their “own little boxes,” independently figuring out how to tackle tasks that an admin at the next desk may have mastered long ago. So she decided to share some of her “best practices,” especially for common tasks, such as scheduling meetings.

Move over, Google. Microsoft grabs tech headlines this month by adding zippy new features to its Internet Explorer browser. Here are four cool tricks that will save time for you and your employees.

Question: “We have had monthly admin meetings for the past six months. The senior admin is now asking for our input about how and what should be discussed during those meetings. I'm curious as to what other admins do in their meetings. What do you discuss?” — Barb

How many times have you come up with a more efficient way to accomplish something and wished you could quickly share it with co-workers? You can with collaborative tech tools, says Richard Laermer, media consultant and author of Punk Marketing.

Who hasn't started writing a thank-you or condolence note, only to encounter "the big um" after the first sentence? "The big um is when you get your first couple of words out and wonder, 'What's next?'" says Angela Ensminger, co-author of On a Personal Note: A Guide to Writing Notes with Style. "That blank paper is very intimidating." Great personal notes come from taking these five steps:

Soon after Gary Lizalek was hired at a Wisconsin medical firm, he informed the company that he believed, as a matter of religious faith, that he was three separate beings. The company fired all three Lizaleks. He sued, saying the company failed to accommodate his religious beliefs.

A podcast can turn a morning commute into a chance to work on your professional goals. And it’s completely free. Here are some of the best for administrative professionals.

Q. We are a small start-up company. We have an office manager whom we pay $350 per week. I understand that, in order to be exempt from overtime labor laws, we would need to pay her at least $455 per week. We can’t afford to pay that amount, but are willing to provide her stock in the company. Will that help?

At some point in their careers, most people end up in the position of being left to do the work after flaky colleagues drop the ball. Anita Bruzzese (www.45things.com), who writes about workplace issues, offers these four tips for handling co-workers who drop the ball, and how to get them to pull their weight:

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