Admins

For admins, the work never ends. Administrative professionals fill key office management functions every day – tasks that go unnoticed (until they’re not done).

Admins are the unsung heroes of the workplace – the glue that holds an office together. Every week should be Administrative Professionals Week!

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Question: “What would be a few good agenda items to discuss at our next administrative professionals meeting?  No one really wants to say anything, and therefore, the individual departments do not share any new ideas or updates on their activities. Do you have any sample agendas to share?” — Victoria

Almost half of executives say that employees would be more productive if their companies banned meetings one day a week, according to a recent survey by OfficeTeam. That may be the case, but administrative assistants say meetings are still very much a part of every day—to a fault. How are admins taming the meeting madness?

True or false: Employees are either creative or they’re not—creativity isn’t a skill you can teach. False. Managers can play a key role in creating an environment in which employees will want to look for new ideas. Share this article with your supervisors to help tap employee creativity.

With admin conferences coming up (such as the Administrative Professionals Conference in October), you may want to meet some of the presenters. You can, says Keith Ferrazzi, who’s been called the world’s most connected man by Inc. magazine.

When a secretary posted a question on our Admin Pro Forum recently, she heard plenty of advice from admins who have trouble getting supervisors to adhere to deadlines. Here's a sampling of their “been-there-done-that” advice:

With more than 200 other administrative assistants in her building, Ilja Kraag sees admins working away in their “own little boxes,” independently figuring out how to tackle tasks that an admin at the next desk may have mastered long ago. So she decided to share some of her “best practices,” especially for common tasks, such as scheduling meetings.

Move over, Google. Microsoft grabs tech headlines this month by adding zippy new features to its Internet Explorer browser. Here are four cool tricks that will save time for you and your employees.

Question: “We have had monthly admin meetings for the past six months. The senior admin is now asking for our input about how and what should be discussed during those meetings. I'm curious as to what other admins do in their meetings. What do you discuss?” — Barb

How many times have you come up with a more efficient way to accomplish something and wished you could quickly share it with co-workers? You can with collaborative tech tools, says Richard Laermer, media consultant and author of Punk Marketing.

Who hasn't started writing a thank-you or condolence note, only to encounter "the big um" after the first sentence? "The big um is when you get your first couple of words out and wonder, 'What's next?'" says Angela Ensminger, co-author of On a Personal Note: A Guide to Writing Notes with Style. "That blank paper is very intimidating." Great personal notes come from taking these five steps:

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