Admins

For admins, the work never ends. Administrative professionals fill key office management functions every day – tasks that go unnoticed (until they’re not done).

Admins are the unsung heroes of the workplace – the glue that holds an office together. Every week should be Administrative Professionals Week!

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Laura answers at least 25 calls a day on behalf of her boss. He has asked her to e-mail the messages to him, rather than write them on paper. “But he gets hundreds of e-mails a day, and he complains that his phone messages get lost in the shuffle,” she says. “How can I resolve this and make it simple for him and me?”

You have heard all the general advice and theories about getting “a seat at the table.” But what does it take to jump the fence from your administrative role and be seen as a true leader in the company? The HR Specialist newsletter posed the following question to three of the leading HR thought leaders in America today: “What makes an HR professional an indispensable leader in an organization?” Their answers pointed to the following 5 actions:

Employees who are fired shortly after complaining about a manager’s supposed discriminatory attitude may assume that the complaint led to the termination. And they’re almost sure to sue. To stop such lawsuits from going far, make sure the manager in question has nothing to do with the final decision to terminate. That’s good advice even if you don’t think he or she did anything wrong.

Question: Brigette, an experienced administrative professional is thinking about starting a Career Management business for admins.  She asks, “If you’re thinking about changing careers, what information would help you change careers, move up the ladder, or enhance your visibility and responsibility within your company?” — Brigette
Question: “Our office is moving to bigger and better premises, and the Managing Director has appointed me Office Manager. I have been his personal administrative assistant. I have no managerial experience, so I’m looking for advice on what my role should entail and how I can become a good manager. I will be overseeing the receptionist.” — Tatjana

Has e-mail become so ubiquitous that it has changed the way we craft business correspondence? That’s what admins recently debated on our Admin Pro Forum. Some suspected that writing “Dear” or “Very truly yours” has become too old-fashioned for digital—or even printed—correspondence. A bevy of self-proclaimed “old-school” admins protested.

Medical office manager Karen Schmidt of Amberley Village has pleaded guilty to mail fraud and filing a false tax return in connection with a scheme to bilk her employer, Ohio Valley Orthopedics, a Cincinnati-area medical practice.

Question:Since Administrative Professionals Day is next week, we began thinking, ‘What’s the most annoying co-worker habit in your office’? Now’s your chance to dish on a current or former co-worker and share his bad or unusual mannerisms. — The Editors
Question:“With Administrative Professionals Day coming up soon, what are others doing to celebrate the day or to show appreciation for their teams?  What about those who have a very low or non-existent budget for events, what are your suggestions?” — Kris

As Administrative Professionals Day arrives on April 21, it’s an ideal time to reflect on your ever-evolving role—and to shine a spotlight on your myriad contributions to the workplace. You may think everyone knows that you’re a huge contributor, but it’s possible they don’t. That’s why you need to brag a little—in the right way.

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