For admins, the work never ends. Administrative professionals fill key office management functions every day – tasks that go unnoticed (until they’re not done).

Admins are the unsung heroes of the workplace – the glue that holds an office together. Every week should be Administrative Professionals Week!

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The latest green trend isn’t about being politically correct. It’s about saving money and gaining efficiencies. The key word has shifted from “eco” to “sustainable.” Administrative professionals can be linchpins for a company that wants to be more efficient and sustainable.
A reader writes: “We have tasks assigned to us via e-mail, the phone, in-person, in passing, etc. I carry my notebook and keep it on my desk to jot down assignments and then transfer some tasks to Outlook, but I’m wondering if there is a better, more efficient way to keep track of everything. What are your secrets to staying organized and on top of all your assignments?”
“My boss is inundated with business cards,” writes an admin reader. “Some are in Rolodexes, others are loose. But he doesn’t want to weed through and toss old ones. Any ideas on how to organize them?”

What if your organization doesn’t have an online strategy to speak of—a skimpy web site, no social-media strategy, no e-mail list, no e-newsletter. Is it too late to catch up? And how can tech-savvy administrative professionals help push an organization toward online literacy? Best-selling author and marketing expert Seth Godin recommends venturing forward with these strategies:

Occasionally, your boss may ask you to do something that is against your better judgment. Admins must know how and when to push back on a boss. Scott Eblin, author of “The Next Level” blog, offers these suggestions:

Layoffs, shortened workweeks, stressed-out workplaces … it all can lead to another byproduct of the recession: increasing workloads and work slippage. How are administrative professionals ensuring that, with stakes soaring higher than ever, no work falls through the cracks?

Admins are taking on more responsibility and those who can help leadership reduce operating costs by securing more advantageous service contracts, streamline a process or reduce spending, for example, will score big points.

If you’ve made it this far into the worst economy in decades without experiencing a layoff, chances are you’re out of the woods. Most economists agree that while businesses won’t be hiring much this year, they also won’t be firing much. Could this be the time to ask for a raise?

Whether it’s a speedy way to create a bar chart or a trick for switching from one window to the next, keyboard shortcuts can help even power users knock out work faster. Here are a few of our readers’ faves.

For all the talk of teamwork in corporate America, your co-workers should be oozing with collaboration. Right? Yet that’s often not the case. What do you do about another administrative pro who gives you the cold shoulder? How do you draw more collaboration out of that co-worker?
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