People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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No employer wants to explain to a court why jokes like "Why beer is better than women" are bouncing around the company e-mail system. But that's the position more companies are ...
Make sure you and your team know which ratios or financial data matter to your business.
A United Parcel Service (UPS) worker broke into a profane tirade at two supervisors in a dispute over his check. When he refused to stop, the HR director dismissed him on ...
An interview with Jerry Kaplan, Egghead.com CEO.
After Tammy Blakey sued Continental Airlines for sexual harassment, her co-workers used an online bulletin board to post derogatory gender-based messages ...
Continental Airlines followed a detailed attendance policy with machinist Kevin McGuire. He first got verbal and written warnings, then was fired. McGuire contested ...
An interview with Caroline Dorsa, treasurer or pharmaceutical giant Merck & Co.
Employees who work from home save their companies $10,000 apiece.
Jerry Colangelo, owner of the Phoenix Suns and Arizona Diamondbacks, runs businesses that employ more than 5,000 people. His employees have ranged from basketball stars such as Charles Barkley to part-timers at ballpark concession stands. We spoke with Colangelo about his management philosophy and the lessons he has learned after 33 years in the business of pro sports.
Resist the hype to embrace online training for your employees.
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