People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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When Don went on vacation two weeks ago, Regina reduced his assignment load and reset his deadlines so that he could enjoy his time off. But since he got back, Don has been drifting, and his production is low ...
Issue: Ready-to-use employee training materials flood the Internet.
Risk: Your supervisors create liability risks by distributing videos, books or handouts without first vetting them for offensive content.
Action: Review ...
Knowing how to delegate tasks to your team members is a critical management skill. It helps you develop your people while controlling your workload at the same time. But part of mastering this skill includes knowing when not to delegate.
Hopefully, reading about multimillion-dollar lawsuit verdicts has motivated you to implement anti-harassment and discrimination employee training. But how good is the training you're giving? It's a question worth asking.
Reason: ...
Leaders have tremendous power to inspire and encourage, but some techniques actually undermine performance. Here’s Samuel Spitalli’s list of 10 no-nos:
As a front-line manager, you can tell firsthand when you've made a good hire or not. Right? Well, it depends. If you're trying to help your enterprise assess its overall "quality of hire"—that is, to measure the effectiveness of its recruiting and staffing strategies—then you need to focus on metrics that capture why you think a new hire is or isn't successful.
Experts can't emphasize enough how important it is for managers to take an active role in helping employees get back to work after injury or illness.
Some people use the words interchangeably, but for most of us the traditional boss is someone who turns employees off, while a leader turns them on. So it's valuable to understand how to be a leader instead of a boss.
If your people feel overworked, does it matter? And what can you do about it? The answers are "yes" and "more than you may think." Some insights and ideas:
When good workers seem to be simply going through the motions, it may be because they're riding on the career merry-go-round—wanting to try something new, but unable to get away from what they're already doing. Here are some questions to ask them:
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