With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.
The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.
Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…
Over the long term, managers have a number of options for improving the performance of chronic slackers—or cutting them loose entirely. But in the heat of a crisis, the options are more limited.
It seems simple to set rules regarding punctuality, expect workers to follow them, and resort to discipline when they don't. But often, tardiness is a symptom of bigger problems that, left unaddressed, will keep you from ever getting people working on time. Here's what to do:
Whatever the reason for an employee's isolation from the rest of the group, you can't afford to let it continue. Your team's overall performance depends on your ability to help all team members feel comfortable enough to do their best.
When a manager says, "I wish I could motivate Alex," that usually means "I wish I could get Alex to do the job better." Here are six keys to doing exactly that.
Issue: How do you calculate overtime pay for employees who perform two separate jobs at separate hourly rates?
Benefit: New Labor Department rulings clarify this confusing part of wage-and-hour law. ...
Issue: More employers are offering voluntary supplemental medical insurance, and insurers are offering more products.
Benefit/risk: Such plans can fill gaps left by medical coverage cutbacks, but the strategy can ...
"Coaching" doesn't mean telling people what they've done wrong; rather, it's telling your team members what and how they can do right.
Managers have the power to keep our people from being bored. Because we can help our team members see the purpose in what they do—how it helps the team, the enterprise, the world and each of us as individuals. In the battle against workplace boredom, we're the commanders.
Issue: Ready-to-use employee training materials flood the Internet.
Risk: Your supervisors create liability risks by distributing videos, books or handouts without first vetting them for offensive content.
Action: Review ...
When Don went on vacation two weeks ago, Regina reduced his assignment load and reset his deadlines so that he could enjoy his time off. But since he got back, Don has been drifting, and his production is low ...