With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.
The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.
Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…
You hang your coat on the rack and glance at your inbox. Sure enough, there's the product satisfaction survey Ishmael conducted for you. As you expected, it's an immaculately prepared report, neatly bound, with evidence of Ishmael's effort and expertise on every page. Unfortunately, it took two weeks of his time—far more than it's worth.