People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Many managers ask, "How can I say no?" What they really mean is, "How can I say no without hurting people or feeling guilty or developing a reputation as a naysayer?"
Consider these organizing principles to determine what new hires need to know right away, soon and a little later.
Have you ever worked with someone whose most frequent, ready answer was "no"? Here are some guidelines on how to turn negative workers into positive assets.
"I didn't know what you expected ... Well, no one told me to do it that way!" Have you heard this complaint before? Probably so.
Human resources experts estimate that half of all jobs have outdated, inadequate or inaccurate job descrip­tions. Fortunately, it's not hard to master the mechanics of preparing a job description that fully and accu­rately reflects the true requirements of the position.
A single untruth needn't result in imme­diate dismissal, but a steady pattern of unreliable reporting or telling tall tales undoubtedly makes an employee a poor team member.
Good training doesn't just happen. It's the result of careful preparation and part of a well-developed system of supervision.
Fred is working his first job and, though he's eager and interested, he unquestion­ably has a few rough edges. How do you transform him into a valuable, smoothly integrated member of your team?
Thanks to breakthroughs in neuroscience, we can better understand how the brain works … and help your employees outgrow bad habits.
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