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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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You want everyone on your staff to respect you. But what matters even more is that your top performers enjoy working for you.
As a manager, you know you're paid in part to oversee employees' performance. Just don't assume you need to boss people around for them to succeed.
Admit it: You like some employees more than others. But let's keep that our little secret, OK?
Employers in a union environment may think that all employees have to follow the collective bargaining agreement to resolve discrimination claims. But if that process is tainted or woefully inadequate, employees can sue under California’s Fair Employment and Housing Act instead ...

If, like many employers, you require arbitration to settle employment disputes instead of allowing costly court fights, be aware of a new danger. The 11th Circuit Court of Appeals recently clarified that an employee’s refusal to sign an arbitration agreement when he already has a pending EEOC complaint is protected activity. Firing such an employee for refusing to sign is retaliation ...

Sometimes, it may feel like everyone in HR is walking on eggshells, especially when it comes to disciplining employees who say they have disabilities. It doesn’t have to be that way—if you have a comprehensive employee handbook and consistently follow it ...

You're a role model to your employees, whether you realize it or not. They look to you for cues on how to act, think and lead.
From the moment your employees arrive at work, they should know exactly what's expected of them and what they need to do to excel. Your job is to tell them.
Recognizing people for their superior work helps breed excellence. But some "glory hounds" thrive on public praise.

Workplace bullying has existed for as long as mean people have worked alongside others. Only recently, however, has it emerged as an issue for the courts to handle — it's now a significant liability hazard for employers. Here's how to institute a "no-jerks" rule at work that can help stop bullies.

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