People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Prepare for a tough conversation as carefully as you would prepare for an important meeting with a client. Here are three effective steps to take when laying down the law.

"I don’t need to proclaim anything," says Bruce Douglas, president of Education Dynamics. "I prefer to ask questions that will provoke thought. If you have good people, you can enlist them in helping you make good decisions."
NASA aims to create a “culture of innovation,” Jeri Buchholz, NASA’s assistant administrator for human capital management, told Federal News Radio. To that end, the space agency focuses on three strategies.
Stuart Reges, a principal lecturer at the University of Washington, has a rather unique (if exhausting) way to acknowledge his students' hard work.
You know what they say: The heart wants what it wants. If only it would stop wanting between nine and five. The story of Carl is a test case in dealing with quiet agony.
Nearly 70% of employees are disengaged from their work. Make sure you're meeting these four needs that drive job satisfaction.
The last thing you can afford to do is disconnect from your team. Here are three ways to inadvertently make that happen.
It’s easy to become ham-handed when trying to stifle gossip and a runaway rumor mill. Marie McIntyre, Ph.D. explains how they start.
Morey Stettner, editor of Executive Leadership, recently described for webinar attendees the power of intrinsic motivators to get workers to buy into their jobs in ways a bonus check can’t provoke. There’s a lot of psychology in play when people sit down at their desks in the morning; learn to wield it to your advantage and you won’t have to constantly buy off staff lethargy.
On Jan. 30, Ron Kline, an employee of toilet manufacturer Mansfield Plumbing, reached a career milestone most people would never dream of: 50 years of perfect attendance.
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