People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Employers can and should decide each employee discipline case on its own merits. Just make sure someone in HR or a supervisor keeps close tabs on all discipline and documents the decision. Notes should include specifics: the rule broken, its effect and its relative seriousness ...
It’s especially important that you drive your project managers to persevere amid setbacks. If group leaders express cynicism or lethargy about their team’s mission, it can sink everyone’s effort.
With the Olympics a few weeks away, the question on everyone’s mind is, “Who will win?” Try positing a different question to your employees, “Why does it matter?”
Are you concerned about possible FMLA abuse? The law and FMLA regulations allow employers to insist on receiving FMLA certification forms directly from a health care provider’s office—and not by way of the employee. That way, there’s little chance the employee can alter what the doctor has certified ...
The most effective managers delegate freely. They go beyond just handing out assignments and even delegate the task of motivating employees.
For the first time, the Indiana Supreme Court has endorsed a claim brought by a former employee against a supervisor (rather than the company for whom he worked) on the grounds that the general harassment was so severe as to constitute illegal bullying ...
Sometimes, even the best HR professionals may feel paralyzed when faced with a major employee discipline decision, such as whether an employee should be fired. They hedge and keep asking supervisors questions, or keep an investigation open to get more information. If this sounds like your HR office when dealing with a discrimination complaint, relax ...
If you aren’t careful, arbitration agreements can leave your company paying more, not less. That can happen when employees file a federal lawsuit regardless of an agreement requiring arbitration. Then the court has to decide whether the arbitration agreement is valid ...
Josh Weston, CEO of Automatic Data Processing, challenged one of his division managers to follow up an increase in productivity with goals to top their performance the following year.
In 1999, Linda Guyden, a former vice president for Prudential Insurance Company in Newark, and 358 other employees received a $10 million settlement for race discrimination and related claims against the company. Then, in 2000, Guyden filed a separate federal lawsuit based on her complaint ...
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