People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Not surprisingly, there are better ways to persuade others to listen to your message. Communications expert Jennifer Benz, of Benz Communications, advises sticking to the “four corners” of effective employee communication.

There’s no escaping difficult, dastardly or downright nasty people at work. There’s always at least one of them floating around.  While you can’t control someone’s horrible personality, you can decide how you’re going to respond. That means polishing your EMS— enemy management skills. By killing your enemies with kindness, or at least identifying their M.O. and mitigating their effects on your workplace, you can rise above their noxious influence.

Management gurus love to say that motivating employees is easy: Just ask them what they want. Then dangle the right carrots that entice them to excel. But you can't always take what people tell you at face value.
In times of economic uncertainty, everyone craves answers. Readers tell us that their workers are particularly anxious about their job security and financial future.

HR staff at McLean, VA-based Capital One wanted a training program that would allow users to learn at their own pace and free them from sitting in classrooms and at their computers. So they piloted the Audio Learning Program, passing out iPods to about 300 employees and creating digital audio training programs ...

When faced with a poor-performing or disruptive employee, it’s easy for supervisors to play the wait-and-see game and simply hope the situation will improve. But problems rarely solve themselves. And that’s especially true with problem employees.

If you’ve ever visited YouTube.com, you may have clicked on videos showing an assortment of office meltdowns. Laptops get smashed, desks are overturned. While some of these are funny to watch, each one probably made you think, “Man, I hope nothing like that ever happens at our office.” Sad to say, it could ...

The more valuable an owner is to a business while he/she is active in it, the less value the business has when the owner leaves…unless the owner has put in place people and processes that assure the business will stay prosperous.

Just when you thought you had mastered the intricacies of the FMLA, employees and their lawyers have come up with a new trick that could trip you. This one involves how employers calculate attendance under no-fault absenteeism programs.

Fairmont-based MowMar Farms has fired six workers at its newly acquired farm near Bayard, Iowa, after a videotape revealed that some employees routinely abused pigs there. The footage, shot by PETA, showed workers slamming piglets on a concrete floor...

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