With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.
The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.
Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…
If you’re replacing a bad boss, top performers who haven’t already left may be about to quit. To regain employee trust after you’ve replaced an awful boss, take these steps.
Creative breakthroughs often require the wisdom of teams. A lone visionary can plant the seeds, but real innovation occurs when outside-the-box thinkers combine forces. Peter Diamandis, founder of the X Prize Foundation, has built his entrepreneurial career around gathering creative people and letting them loose to chase lofty goals.
Fostering a culture of innovation is easy if you run a small business with a handful of employees. But at larger organizations, midlevel managers may not encourage their support staff to innovate. The solution: Eliminate the “Bozone layer.”
HR people at Google noticed a couple of problems some years back. They used data to solve them both.
Even if you’re not particularly demonstrative with your emotions, follow the lead of Walter Robb, co-CEO of Whole Foods Market, and look for opportunities to convey gratitude to your team.
Ivar Kroghrud sees himself as “chief ironing officer.” In his 13 years as CEO of QuestBack, he spent much of his time ironing out employees’ problems. He’s now lead strategist at the Oslo, Norway-based firm, which provides feedback management tools.
In every workplace and on every team, all people have the innate desire to feel appreciated and valued by others. Leaders of teams—and team members themselves—should work to encourage a culture of appreciation.
Team leaders can get ensnared in their own good intentions. The result can cause an admirable effort to backfire. Here are four mistakes team leaders need to avoid.
Engage others and orchestrate a lively dialogue by blending four types of questions.
Research shows that employees’ “best days” occur when they make progress on projects viewed as “meaningful” to their employer’s mission. If they feel that they are contributing to bottom-line success, they become more driven to excel.