With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.
The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.
Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…
When employees possess a growth mindset, they embrace learning, and they don’t fear failure. As a result, they are able to take beneficial risks, recover more quickly from setbacks and continuously improve themselves. The good news is that you can help employees to develop a growth mindset by responding to challenges and failure with phrases like these.
If someone doesn’t mirror your preferred communication style, it’s tempting to label that person a poor listener. You may look for ways to avoid working with that individual. Yet in many cases, two people with mismatched personalities can still collaborate well. Jessie Kahnweiler learned that lesson.