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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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When a long-term employee seems to be stuck in a rut or is simply coasting, a few moves by the supervisor can help shake out the cobwebs and rekindle the employee's fire. Here are 10 simple tips for managers ...

When you don't address negativity in the workplace, it proliferates. Try these five steps to contain the mood.

Here are the top five productivity killers capable of slowing down any company ... and ways to avoid them.
The more teleworkers you have on staff, the more dissatisfied your nonteleworking employees are likely to be with their jobs. And, compared to employees who only work face to face with colleagues, they’re more likely to change jobs. Those are the findings of a Rensselaer Polytechnic Institute management professor ...
Many small business people and business owners take "working" vacations. Here are five simple rules to help you achieve an effective work-vacation balance ... 
Employee training represents an act of faith for many organizations. They know it’s important, but few can quantify the return on investment (ROI). Still, HR is pushed to prove that training pays off. Use a formula to prove to senior managers which training produces results and which doesn’t ...
Employee training represents an act of faith for many organizations. They know it’s important, but few can quantify the return on investment. Still, HR is pushed to prove that training pays off. Use this formula to prove to senior managers which training produces results and which doesn’t.
Here's a case study of a company looking to improve customer service without taking on extra employees or investing in new technology.

The hard-driving, ruthless boss may fit the stereotype of today’s most successful corporate executive. But the most effective workplace leaders are honest, caring  and flexible. Six profiles show the full spectrum of supervisory skill—as rated by employees.

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