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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Our company has a MySpace page, to which all employees were invited to join. Soon after, one of our employees posted on his own MySpace page a derogatory comment about a co-worker. Naturally, that comment showed up on our MySpace page, and now the co-worker wants us to do something about it. But what? I'm at a loss about how or whether we can do anything. Suggestions?--Anonymous
One of our employees has come to me with a request that makes me nervous. She wants to invite co-workers to attend Bible study sessions on our company’s premises. The gatherings would take place before working hours in a staff picnic area on our grounds. We don’t have any kind of policy addressing this. Are there any legal or other issues I should consider before I decide what to do?—SJM, Fla.

We may have to terminate an employee who has been with us for more than 10 years and has worked with people throughout the organization. When he goes, people are going to notice. Due to the nature of the situation, I don't want to issue a detailed explanation to the rest of the staff. Can I just go with "_ _ _ _ is no longer with the company," or will that just whip the rumor mill into overdrive? Are there any realistic alternatives?—Noreen, S.F.

OSHA has announced that a Texas manufacturer faces $108,000 in proposed penalties for failing to abate safety violations after a worker died from an electrical shock. In January 2008, OSHA flagged six violations against JD Manufacturing, doing business as Arrow Waste.

It’s becoming a common problem: An employer discovers disparaging comments on an employee’s Facebook, MySpace or personal blog. Maybe a post reveals internal company information. Can the employer take disciplinary action? A series of new laws and evolving legal doctrines have placed limits on how far an employer can encroach on the private and off-site activities of its employees.

Soon after Gary Lizalek was hired at a Wisconsin medical firm, he informed the company that he believed, as a matter of religious faith, that he was three separate beings. The company fired all three Lizaleks. He sued, saying the company failed to accommodate his religious beliefs.

This month's collection of real-world quick tips from American business leaders, brought to you by members of The Alternative Board.

I'm a one-person HR department, but I know a lot about payroll from an earlier job. Our finance supervisor just quit, so now I'm doing that job too. The sole remaining finance employee got a raise to reflect his increased workload, but I haven't received any extra pay. How should I approach my boss to address this disparity?—B.G., Fla.

How do you deal with problem employees? Expert HR trainer Amy Henderson says supervisors' discussions should focus on four points when addressing problem behavior.

Surveys of U.S. workers consistently show that employees want more than a paycheck from their jobs—they want to feel safe, secure and appreciated at work. Here are eight guidelines for recognizing and rewarding employees, according to an Adecco management report.

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