People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

Anything less than a completely honest performance appraisal will only cheat the employee out of personal development, plus it could set the stage for a discrimination lawsuit. Here are eight important do’s and don’ts:

There’s a flood of employment law litigation sweeping the nation. Blame the recession. Employment-related cases are clogging court dockets at the state and federal levels. The EEOC is fielding more and more employment discrimination claims. Facing these realities, alternative dispute resolution is becoming increasingly popular as parties look for more efficient, less expensive conflict-resolution mechanisms. Arbitration is the type of alternative dispute resolution that’s attracting the most attention.

In a recent group coaching session, we were talking about the challenge of delegating actions and decisions to your team while still keeping yourself informed of things that could put either your organization or career at risk. Here are some of the ideas we came up with on that front:
We have a generous paid time off (PTO) policy: There’s no use-it-or-lose-it provision and there’s no limit on how much time off employees can accrue. However, four of our employees continually use up their PTO, often working only nine days out of 10 in a pay period. It’s all within the “letter of the law,” but other employees have started to grumble that these guys aren’t pulling their weight—and we have been very busy lately. Do you have any suggestions about how to break these employees of their “entitlement” attitude? They’re otherwise great employees.—Barbara
Thoughts regarding debriefing staff about a meeting.
Disasters resonate with people; happy, successful outcomes do not. Read how to use disasters as valuable learning experiences.
What’s one of the worst ways to ruin your reputation as a manager? Give employees a reason to call you a hypocrite.
Tips and tricks for catching your employees at their best.
How would you manage being accused of favoritism?
There are dozens of business books on how to motivate employees. But almost no one talks about how to inspire employees.