People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Treat your role as a mentor as both an honor and as a responsibility.
Even the happiest “work families” can experience simmering conflicts or even red-hot feuds.
Known for a stare as sharp as two drill bits, Tennessee women’s basketball head coach Pat Summitt never mellowed until near the end of her career as the winningest basketball coach in NCAA history.
Even at 16, it was obvious that Bram was going to make it big. Here's what he possessed that so few others do.
The key to rescheduling is not being a jerk.
Here are some ways to be more effective by being properly assertive.
We’ve all experienced a truly quirky leader and lived to tell about it. Try not to be any of these.
Decades before Chris Van Gorder became CEO of Scripps Health, he worked as a 20-year-old security guard at a California hospital. He had never met the hospital’s CEO, but one day he spotted the CEO walking alone toward him.
It’s always a problem when team members bypass you and take their concerns and ideas to your manager.
When coaching someone to improve, improvising rarely works to your advantage. It’s better to rely on a proven system to guide your actions.
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