People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

As we enter the back-to-school season, office supplies have begun to disappear. Does anyone have any policy or procedure in place to thwart this type of behavior? In your experience, will a firm but diplomatic e-mail help? It's getting expensive and embarrassing as large quantities walk away.—K in FL

The idea behind alternative dispute resolution is that cases will take less time and cost less money to litigate. But that may not always be true. Often, employees who have signed arbitration agreements and promised to use an alternative dispute-resolution process end up suing in federal court to try to get the agreement thrown out. Courts often oblige.

Tips on how to stay connected to off-site employees and how to integrate new technology at work.
How to spot what employees do right and become a more effective motivator and team leader.
Words of wisdom about determination and accomplishing your goals.
Thoughts on how to discipline poor performers without muddling your message.
Declaring what you want people to accomplish and urging them to follow through can be effective, but motivators also use accounts of past triumphs to rally staffers to excel. Here's how.
Apply these lessons to get the most from your new hires.

Employers have any number of legitimate reasons to monitor employees’ e-mail and Internet usage. Beyond personal productivity issues, you risk significant loss should an employee download a virus or other damaging software or engage in illegal activity conducted on company computers. Here's a discussion of the risks, plus a sample policy ...

Many otherwise skilled managers subtly belittle their employees. Here are some common ways that supervisors unintentionally hurt the feelings of their subordinates.