People Management skills for all types of managers — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 31
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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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You’ve heard much about the need for employees to be “engaged” and “empowered.” But how do you actually make the culture shift in your business to really build that kind of spirit?
During the 2008-09 recession, Jim Goodnight of SAS didn’t just promise job security to his workforce. He also challenged them to use the slowdown to innovate. Housed on 300 acres in Cary, N.C., the tech giant’s campus offers its 14,000 em­ployees a chance to concentrate on ­creativity with a minimum of distractions.

Many leaders view “collaboration” as a way to get buy-in. That’s not collaboration. It’s about asking people their input up front, when what is done and how it’s done matter. It’s about using a team to distill the best ideas, not necessarily your ideas.

It's not always such a terrible thing for a worker to just go through the motions. But it means we need to change our conception of what workplace motivation looks like.
It’s clear that reducing employee turnover is a smart management strategy. Here are six ways to do that.

"I like a battle of ideas because I think the best will win," says David Brain, president and chief executive of EPR Properties, and a leader more interested in the truth than being right.

"I think working from home two days a week would be a really good move for me," Vicky told Fred after some not-quite-unnoticed nervous squirming in her seat. She really wanted this ...

As a corporate executive, Jackie Barretta led many technology teams. Some of those employees feared for their jobs. In one team meeting, Barretta entered the room a few minutes early. Anxiety engulfed the group ...

While routines definitely have their place, too much of the same-old-same-old creates a stagnant environment in which workers are content to operate on autopilot. How do you fight that?
Don’t throw employees to the wolves when they take on new roles. When you promote them or assign them work that stretches their current skill sets, increase the chances that they’ll succeed by asking them to answer these questions.
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