People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Though some employees leave for reasons you can’t control, you can proactively eliminate many of the factors that lead to a job change.
Basketball star Pete Maravich (1947-1988) revolutionized the game with his ball-handling skills. But it didn’t happen by accident: Pete’s father blazed his son’s path to greatness with great care.
Tele­­commuting can offer employers some potential advantages, but successful management of off-site employees takes some special consideration.

In most manufacturing plants, a supervisor oversees the work of a few dozen people. But at General Electric’s jet engine facility in Durham, N.C., more than 300 employees report to the plant manager. These 300+ people thrive in self-directed work teams.

People exhibit passive aggressive behavior in many ways—for example, muttering during meetings, doing things behind others’ backs, or not adhering to deadlines or commitments. Managing those behaviors can be challenging, as they are often not presented directly to you.
The 360-degree feedback method is a popular way to provide both positive and negative feedback to employees. Follow these tips to use the strategy effectively.
Organizations spend lots of time and money trying to boost employee morale. A simple dose of recognition is often all you need to keep employees’ spirits up.
If you have good but temperamental people working for you, you know the problem: Your constructive criticism is often taken as a personal attack. Here’s how to offer suggestions to keep your workplace running smoothly.
Organizations waste most of the time and money they spend on training because most rely on outdated training ideas and boring methods.
At Southwest Airlines, CEO Gary Kelly treats storytelling as a core element in uniting the company’s 46,000 employees. How does he do it?
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