With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.
The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.
Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…
Many leaders view “collaboration” as a way to get buy-in. That’s not collaboration. It’s about asking people their input up front, when what is done and how it’s done matter. It’s about using a team to distill the best ideas, not necessarily your ideas.
"I like a battle of ideas because I think the best will win," says David Brain, president and chief executive of EPR Properties, and a leader more interested in the truth than being right.
As a corporate executive, Jackie Barretta led many technology teams. Some of those employees feared for their jobs. In one team meeting, Barretta entered the room a few minutes early. Anxiety engulfed the group ...