With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.
The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.
Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…
To engage in effective coaching, you need to uncover the core issue to address. Otherwise, you’ll advise employees on extraneous matters while the most pressing issue gets ignored.
Effective leaders often say they prefer to earn employees’ respect than to befriend them. The test comes when these bosses need to dish out criticism. To express criticism that sinks in, take these three steps.
With 3.3 million American adults diagnosed with obsessive-compulsive disorder, the possibility exists that you may be managing someone struggling with the condition.
The biggest challenge for an organization is keeping its top talent. Times are changing and so are the attitudes of today’s worker. Here are the top 10 employee retention strategies:
With every effective team, there comes a time when the person in charge can shift his or her focus from managing to coaching. The transition from manager to coach doesn’t have to be earthshaking, nor does it have to require additional work.
The holiday season is a perfect time to show your team members how much you value their hard work and dedication. Don’t despair if there’s no budget for presents or if company policy prohibits giving gifts.
It can be hard to give up control of a project and trust that your team members will get the work done and do a great job. But you can’t do it all, and if you try, you probably won’t do very well and will likely alienate your people in the process. Tips to delegate effectively:
While Dick Cross was training to become a naval officer 30 years ago, he studied the “bearing” of an officer. But times have changed. Authority today, Cross says, is not granted officially but by those who agree to follow their leader.
Engaging your employees enhances the bottom line. How do you measure engagement? Use a system that rates staffers on three behaviors:
While many people on your staff may welcome the lower temperatures and colorful changes of autumn, the shrinking amount of daylight may spell trouble for employees with seasonal affective disorder.