With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.
The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.
Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…
Research shows that introverts represent about half of the population. That means you probably lead your share of quiet, focused types. To communicate more effectively with introverts, follow these guidelines.
Before Randy Nelson, 53, co-founded and ran two big companies (Orion International and NSTAR Global Services), he spent six years in the U.S. Navy, including serving as an officer on a nuclear submarine. He’s now an entrepreneur and coach in Clayton, N.C., and author of The Second Decision. He advises entrepreneurs in areas such as evaluating risk and advancing from startup phase to growing the organization.