People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Turn a mediocre performer into a star by following a four-step process.
In 2013, Nike flubbed a meeting to renew its sponsorship contract with Stephen Curry.
Are you drowning in work, but not confident that you can delegate high-priority or important work to your employees?
In March 2015, Marvin Ellison addressed 1,000 J.C. Penney store managers. They didn’t know him well; he had arrived at Penney just three months earlier as its president after a successful career at Home Depot.
Everyone tries to “lead by example.” But what exactly are you supposed to do to model the best behavior?
When you talk with employees about their performance reviews, beware of using common phrases that can unintentionally communicate the wrong message, or come across as too negative or personal. Certain phrases can kill employee morale, weaken productivity or open up the organization to a discrimination lawsuit. Avoid the following phrases...
New managers face a number of challenges, but which is the most daunting?

Once you snag that gig of a lifetime, with a compelling mission and great staff, you may discover that the leader who came before you ranked right up there with God. Here’s how to deal with it.

Imagine that you wake up tomorrow to find out your company’s offices have been struck by disaster. Would you know what to do next?
When our teams need to perform at their peak, we need to guide them from the sidelines.
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