People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

Page 2 of 79123102030...Last »
At Zingerman’s Roadhouse, a popular Michigan restaurant, the weekly sales figures are not a big secret. All 50 em­­ployees gather to discuss the results—and brainstorm on how they can help each other exceed those numbers in the week ahead.
When David Cote became Honeywell’s CEO in 2002, it was in disarray. And so he listed 12 behaviors that he wanted everyone to follow. He felt that unifying the company around the be­­haviors would work better than articulating vague, hard-to-measure values.

The hole left when an outstanding employee departs can seem big enough to swallow up the productivity of that person’s whole department. But it doesn’t have to be that way. Here are four tips to maintain order and productivity when a top employee moves on

Positivity is what keeps a workplace ticking. It all starts with supervisors. And all they have to do is treat employees better.
In fielding highly charged emotional statements, your first goal is understanding and clarification. Your second is conveying that you care.

How can you hire people with a great attitude? Start by discovering what motivates them. Identify what they value and tailor the job accordingly.

When a technology manager at Goldman Sachs moved to HR, questioning her staff was suddenly labeled as "interrogating." Why?

They have a power that the most skilled managers know how to harness. Want your words to actually resonate with employees? Try posing one very telling question to each member of your team.
Graveyard-shift work is growing rapidly, among both white-and blue-collar jobs and in all industries, and on teams whose managers supervise both day-and night-shift workers. Some tips:
After you've mastered making a good impression, don't forget how to build rapport and alliances with co-workers.
Page 2 of 79123102030...Last »