Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

With employment litigation rising steadily, the employee handbook has become an essential tool in the employer’s arsenal to defend against liability for employment decisions. A good handbook tells employees what the rules are and how they will be enforced ...

Having a Plan B is what saved Bill Gantz’s pharmaceutical giant Baxter Corp. With Plan B in his back pocket, Gantz saved his company and sold it to Chiron Novartis for $720 million.
Different employees crave different things from their managers. Here’s practical advice you can give the bosses in your organization. You’ll help them focus on the managerial qualities that matter most to employees—and forget about the window dressing workers don’t care about.

Problem: Despite his dependability, intelligence and technical ability, you know Jason lacks the leadership and initiative to become a supervisor. Trouble is, the buzz around the office is that Jason has it locked up. What would you do?

In the old days, you may have gotten ahead of the competition by working more hours. But there are only 24 hours in a day. Solution: Work fewer hours; take more intellectual risks.
Guitar hero Brad Paisley admits that he sometimes finds it hard to relate to young musicians who move to Nashville primarily for fame and fortune. “As I’ve come to understand it, making music isn’t about competition,” he says. “It’s about collaboration. I am a player. And I play with people, not against them.”

When you hear "negotiation," what comes to mind? When I ask this question at seminars, women often respond: men in suits arguing and yelling; buying a car; attorneys. When I ask how many women enjoy negotiating, only a few hands go up. Yet in reality, women are born to negotiate.

John Adams was a founding father and second president of the United States, but perhaps his greatest acts of leadership were in recommending George Washington to be president, and John Marshall a justice of the Supreme Court.

While you’re Managing by Walking Around, throw in a dose of Managing by Walking in Their Shoes. The entire nation has witnessed what leaders can learn by spending time on the front lines, thanks to reality show “Undercover Boss.”

Sheena ­Iyengar and her fellow researchers at Columbia Business School set up a tasting booth near the entrance of a store, putting out either six choices of jam or 24 choices. They found that people were six times more likely to buy a jar of jam if they had only six choices versus 24. What are the implications for business leaders?