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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Oscar-winning actor Cliff Robertson lived the kind of leadership he portrayed as Peter Parker’s uncle in “Spiderman” delivering the line that gave “Spiderman” its moral heft: “With great power comes great responsibility.”
Last year, Netflix CEO Reed Hastings was Fortune's Business Person of the Year. Now, he’s getting slammed for what he acknowledges are a series of poor decisions and mishandled customer communications. Three lessons to learn from that:
Former Chilean president Michelle Bachelet hit a few bumps early in her term, but went on to reach Chile’s highest-ever approval rating. Even while she was president, she was being recruited to lead what would become a new initiative by the United Nations. U.N. Women would be the first high-profile inter­national agency dedicated to gender.

You should conduct regular appraisals of your employees’ performance for two important reasons. First, periodic and competent appraisals reduce the opportunity for a discharged employee to claim unfair treatment.

In hiring, use questions or case studies to screen out amoral individuals. In leading, make your value system explicit.
Why Leaders Lie, a slim volume that tells the truth about lying, offers basic definitions of deception, which is designed to prevent others from knowing the truth. Deception includes lying, spinning and concealment ...

To paraphrase business writer Daniel Pink, the future will belong to those who can flex, adapt, empathize, tell stories and create. Theater performers, whose stock in trade is flexibility, adaptability and creativity, could teach us a thing or two.

Stick to the plan: Chipotle Mexican Grill founder Steve Ells runs his place on rules. He limits the menu to four basic items, serves no coffee or dessert, and doesn’t mess with limited-time offers. Even room temperature is strictly regulated. Result: Revenue has tripled since 2006, to $2 billion.
Critics cast singer Mike Love as the villain who blunted Beach Boys leader Brian Wilson’s creative brilliance, but it was Love who brought coherence to Wilson’s greatest song, “Good Vibrations.”

An organization’s health results in part from its ability to renew itself faster than its competitors. Researchers from McKinsey & Co. use a process called the “five A’s” to build a competitive advantage.