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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

What attribute is most needed by ­leaders today? “Realistic optimism,” according to Justin Menkes, an expert in evaluating C-suite executives and author of Better Under Pressure.
President Ulysses S. Grant was known as a horseman, but few realize the extent of his mastery in the saddle. His son Frederick said: “My father was the best horseman in the army, he rode splendidly and always on magnificent and fiery horses … Oftentimes, I saw him ride a beast that none had approached.”
New success guru Rory Vaden noticed that life’s little conveniences undermine people’s willingness to do the tough things that need to be done. Lesson: Handle life’s storms head on, like the buffalo do.
When drafting performance reviews, every manager aims to be fair and consistent. But research shows that, too often, a concept known as “rater bias” can subtly—and inadvertently—influence a manager’s ratings. Here are the six most common types of bias to be aware of when drafting reviews or other types of feedback:

Only a small fraction of U.S. corporations reach the ripe age of 40, a recent study claims. Do you have what it takes to guide your business to old age? Businesses that do survive are likely to be ruthless about change and make frequent acquisitions that bring in new technologies or open up new markets.

In a time crunch? You’re not alone. These days, time management is essential to successfully manage your workload.

The 100-plus senior managers who attend the annual meeting of nationwide retirement community firm Aegis Living talk about everything except business. Instead, they listen to inspirational speakers and celebrities, whose iden­tities are not revealed until the guests are in­­tro­­duced.

Increased workloads … tighter deadlines … fewer resources. All of these have conspired to put a premium on employees’ ability to remain focused on the details of their jobs. Here are five free or low-cost sources of online courses, games, tests and other materials designed to measure and improve attention to detail.
Possibly the hardest thing for leaders who have taken over the direction of a product or service is to sound off clearly on what needs to be done. "The leader’s first task is to be the trumpet that sounds a clear sound,” says Peter Drucker.

The former president of South Africa who ended apartheid there, Nelson Mandela, has an African first name, Rolihlahla, which translates literally as “pulling down a tree branch.” What that actually means is “troublemaker.” Mandela’s life means many more things: warrior, activist and statesman. Here are his rules of leadership.