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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

The former president of South Africa who ended apartheid there, Nelson Mandela, has an African first name, Rolihlahla, which translates literally as “pulling down a tree branch.” What that actually means is “troublemaker.” Mandela’s life means many more things: warrior, activist and statesman. Here are his rules of leadership.

If a fired employee sues your organization, alleging discrimination, you’ll probably want to argue that the real reason was the employee’s poor work perform­ance. Maybe you’ll want to claim that it was a mistake to hire the employee in the first place. Well, don’t expect the court to let you go on a fishing expedition into the employee’s past jobs.
When productivity dips, it seems logical to blame employees for not engaging in the job. But that might not be what’s going on. The problem: Identifying what that “something” is that’s sapping productivity—and getting rid of it. Six factors to examine:

The difference between leaders and great leaders boils down to three things: 1. The magnitude of their impact 2. The length of their impact. 3. The number of followers.

Many leaders today are fearful and anxious, says Meg Wheatley, an expert on innovative leadership. Their fear and uncertainty deprives them of the energy and enthusiasm they need to keep going. Yet perseverance is precisely what they need. That, and wilderness survival skills.

Managers aren’t only responsible for an organization’s fiscal assets, they’re also responsible for its human assets. According to a recent Adecco report, here are 13 simple ideas you can implement today to become a more effective manager: 1. Recognize a job well-done Everyone likes to know when they’ve done something well. Make your employees feel [...]
"Most of the things in your room right now will eventually become garbage." That’s the simple idea that in 2001 drove Tom Szaky to launch Terracycle, a company that collects waste and converts it into new products. He says, "Right now is the time for innovation." Skittles wrappers become a kite; Honest Tea containers become a laptop case ...

If your employee handbook hasn’t been updated in the past six months, it’s out of date. Because employment laws and your business are in a constant state of flux, it’s critical to keep your personnel policies up-to-date. In light of recent legal changes, be sure your policies include these updates:

Here are some surprising ways a few of the big chiefs stay so productive: Drop what you’re doing and sleep ... Fire your assistant ... Be consistent ... Pick up a challenging habit or train for a triathlon ... Give people half the time they request ... Focus on handshakes, not contracts.

Have you been taught to “sandwich” constructive criticism be­­tween two positive statements? I think this is a distasteful way of delivering feedback and here’s why: