Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Many management books give tips on how to speak persuasively so that you win over others. But for Dr. David Stiebel, it’s sometimes what you don’t say that counts the most. In his book, When Talking Makes Things Worse! (Whitehall & Nolton, Dallas, 1997), Stiebel offers creative strategies to handle disagreements.
An interview with Philip Crosby, author of Quality Is Free: The Art of Making Quality Certain.
There’s a big misconception out there about what makes a great CEO.
Like pesky ants, demotivators can infest your workplace and prove hard to eliminate. They rarely disappear on their own, which means you must take steps to root them out.
Rather than wait every six months or year to schedule a meeting in which you and the employee complete a two- or three-page form, establish an ongoing mechanism for providing helpful feedback.
When you’re checking on an employee’s progress, phrase your remarks so that you assume he’s doing fine.
Get them thinking and contributing by asking, “Has anyone found a really effective way to...?”
When a snafu strikes, blame can take on a life all its own. Your job as manager is to redirect everyone’s attention away from pointing fingers so that employees can extract positive lessons from the experience.
How to react to a few uncomfortable situations in the workplace
An outstanding employee would like to supervise his own department.  You feel this would interfere with the very structure of your company, but you don't want to lose this employee.
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