Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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In today’s tight job market, it is surprising that job candidates feel free to ask hardball questions in interviews.Yet they do ask questions like the ones that follow, and your ability to field them can help you hire the stronger candidates out there:
Anu Shukla didn’t know when she started out in the tech industry 17 years ago that treating her people like “prize stallions” would inspire their best work and induce them to follow her anywhere.
Generally, you don't mind conducting semiannual reviews in the claims-processing department you supervise, except when Cassidy comes in with her tired old complaints about how everyone else gets an easier ride ...
We've said many times that the first step in an effective performance management process is developing a performance plan for each employee. And you know you should involve your employees in setting the specific work goals that make up that plan.
Diplomacy is a quality that can help front-line managers be more effective — and get ahead. How diplomatic are you? Take this quiz and find out:
"The ability to think and act on your feet. The talent to respond to changing circumstances. The facility to change circumstances to fit needs. Superior idea generation and brainstorming skills. Speed and flexibility in crisis management. Spontaneity ... " Does this sound like a recipe for your team's success?
Many managers wince at integrating contingent workers into teams with "real" employees. But there's no reason why contingent workers should contribute any less to your team's success than any other employees.
You want to squeeze the most value from your technology training dollars. But short of gazing into a crystal ball, you aren't quite sure how to predict your future training needs. Try this step-by-step approach to identify the best areas to invest your training dollars.
Noncompete agreements are easier signed than enforced. So your noncompete restrictions must give the person a "reasonable opportunity" to pursue a livelihood in his or her chosen field.
What's considered ...
You know what they say about good intentions. As the following case shows, if your anti-harassment efforts are seen as an attempt to squash a union-organizing bid, you could be slapped ...
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