Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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You can train someone to perform certain tasks well. But you can’t transform an obnoxious whiner into a dynamic leader.
When lining up employees to join task forces, committees or other work groups, you need to select the right mix of people for the best results. Ideally, you want the teammates to gel and lift each other’s contribution to a higher level.
Before you sign a contract with a vendor or supplier, draft a separate “expectation management” sheet.
Many business owners worry about sharing too much information with employees. But the secret of communicating financial data with your team is to track profit and loss while also teaching them to read a balance sheet.
Discipline and direction: These are among the favorite themes of Laura Berman Fortgang in Take Yourself to the Top (Warner Books, 1998).
When managing your employees, you may find it hard not to boss them around. But if you try to overmanage them, they may rebel.
You like to tell your team, “I’m here to help and answer any questions.” That’s fine. But some people will more than accept your offer of assistance: they’ll enlist you to do their work for them.
How to deal with uncomfortable situations in the workplace.
There’s a fine line between assertiveness and aggression. Here’s how to make sure you don’t cross it.
If an employee refuses to do work or argues with you, resist the urge to fight back by declaring “that’s unacceptable” or “you better shape up.”
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