Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

If an employee or peer starts yelling at you, telling the person to “calm down” won’t help
A reader called us to ask, “Should I start job hunting? My company is scaling down longtime perks like free coffee. Even the water coolers are now unfilled. Am I overreacting—or should I flee while I can?”
Win compliance from employees by highlighting what’s to gain by cooperating, not what’s to lose if they don’t.
If you asked your peers and employees for words that describe you, what would they say?
Some speakers don’t end their comments with finality.
Automobile pioneer Henry Ford once complained, “Why is it that when I want to hire a set of hands, I get an entire human?”
Alice, 57, has three grown children. She’s a capable administrative assistant but her real “talent” is parenting younger workers.
At its simplest, delegation involves handing over assignments to your employees. But there are four ways to delegate.
My co-worker has a nervous habit of laughing loudly after almost every statement she makes. We work in a cube environment and she bothers everyone around her.
When you hire people, it’s almost impossible to tell how quickly they work.