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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Managing a waffler

by on September 1, 1997 3:00pm
in Leaders & Managers

Wafflers constantly change their minds and give wishy-washy answers to even the most simple fact-finding questions.
You already know the topics you cannot discuss at work: personal disabilities, marital status, lifestyle, pregnancies and the like. But beyond these basics, there are other types of verbal slip-ups that can prove costly.
Stuck with a lifeless team? Wake members up with an infusion of energy.
I was shifted into a management job three months after starting my new position, but I’m not earning the pay I deserve.
You already know not to lose your temper at work. But some executives who withhold a verbal tirade still sabotage themselves by acting out their disgust in nonverbal ways.
There’s a fine line between asserting yourself and sounding defensive.
Whenever an employee shares some personal news, show interest and follow up.
You can talk a good game, but if you want others to listen to you, jazz up your remarks.
Trying to encourage your staff to do their best gets harder if one of them is always expecting the worst.
In a survey of 906 large firms by the American Management Association, 35 percent said they monitor their workers by recording their phone calls and voice mail, inspecting their computer files or even videotaping them on the job.
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