Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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You love your stars—the smartest, most reliable employees bound for greatness. They’re low maintenance and make you look good. It’s the other 90 percent you worry about.
Use language that demonstrates leadership.
Credibility counts for everything when you’re addressing an audience.
Let’s say your employee, Jane, does a superb job spearheading a project. You’ve already praised her, but she shrugged it off.
Alan Shugart, 70, founded Seagate Technology in 1979, building the company into the world’s largest independent manufacturer of disk drives and related components.
Want to gauge the commitment of your top managers? Ask them to e-mail you within a week the three most important steps you can take to improve the unit’s performance and the three things each of them can do.
You hate to get trapped listening to a complainer. But saying “Stop whining” or “There’s nothing I can do about it” will only make things worse.
The late David Ogilvy said that one key to his success as an advertising whiz was periodically running ads he knew would fail.
After you advise an employee to change his behavior or adopt new work habits—and he agrees—don’t just walk away.
Before you ask for advice from a haughty co-worker, butter him up.